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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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Connecting…connected…something went wrong?

“Living Room TV may be set up, but we could not communicate with it from your iPhone. Make sure that you have enabled local network access in your iPhone’s privacy settings. Then try again.” What version of iOS is your iPhone running?-15.6.1Have you ...

Ambient Mode on Start up

Hi everyoneFirstly, sorry if I have put this question on the wrong "label" I am using the Chromecast 4k with the white tv remote and using a Samsung TU7000 tv.A little backstory, I also have another tv with a 3rd gen Chromecast, the small black dongl...

Clare2904 by Community Member
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  • 1 replies
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Resolved! Chromecast 4k & HD vs IOS

Hi. I would like to ask which version of the device will work better with IOS (phones only)?Are both the 4k and HD versions have Apple's airplay and are equally compatible with their devices?Thank you for your support!

Luk by Community Member
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  • 4 replies
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Remote control interference

When using the remote to turn volume up and down whilst watching YouTube and prime video live sports it causes stuttering.

Jamesed76 by Community Member
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Setting up chrome cast

Help me! I’m very bad with technology haha I’ve tried to set up my chrome cast but I get right to the end and it says this.

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Georgie8 by Community Member
  • 437 Views
  • 4 replies
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Pairing chrome cast to phone remote wont work

Hi,I have been using the Google Tv app for months now to use my Chrome Cast now it has stopped connecting to me phone and iPad. I have done everything the Internet says. I have now factory reset the caster but because the hand held remote is broken I...

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Taryn32 by Community Member
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  • 7 replies
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Chromecast question before I buy one

All I want to do is cast hulu from my tablet to my tv. That's it. I want to make sure that's possible before I buy one. Was gonna get cast with google tv hd but I don't know if I need apps or what or is there a simpler maybe cheaper chromecast that w...

Nikolas by Community Member
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  • 4 replies
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Chromecast disconnecting

Over the last week, Chromecast keeps disconnecting from my wifi. No settings have been changed at all. I’ve checked with my service provider for internet and no issues on their end after troubleshooting. I’ve done the Chromecast troubleshoot to re-pa...

AJ82 by Community Member
  • 364 Views
  • 3 replies
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What is Google Cast???

WHAT IS GOOGLE CAST? Everytime I try to write on a Chrome page, there is a extension that keep starting by itself. It plays Youtube random videos.NO - I don't have a ChromeCast.NO - I can't delete this app from Extension in Chrome.YES - I've look eve...

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