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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 10988 Views
  • 0 replies
  • 8 kudos

Chromecast connexion

Hello, I recently moved and I’m trying to connect my chromecast to my new wifi but it doesn’t work, I tried to renoot it but it’s still not working. Any idea what would be the problem?

SophiaR by • Community Member
  • 1626 Views
  • 20 replies
  • 0 kudos

Resolved! Multiple streaming services

Hi, could anyone please let me know is it possible to add accounts for streaming services to Google tv which are registered with a different email address than the one used to set up the account ?Eg can I add my Netflix and my partners Disney+ (set u...

chromecast tv some sites wont cast?

Why do some sites like YouTube cast fine, but others don't unless I mirror my screen. I don't want to cast my screen for several reasons. How can I fix this issue? Thank you.

jx2man by • Community Member
  • 516 Views
  • 7 replies
  • 0 kudos

Record multiple programs simultaneously on YouTube TV

I'm about to cut the cord. YAY! This is my 1st venture into streaming.Can I record more than 1 program on different channels at the same time on YouTube TV?For example, let's say that I want to record a PBS program AND a program on the CW at 8 PM on ...

MacNerd by • Community Member
  • 198 Views
  • 1 replies
  • 0 kudos

Chromecast/Googletv

Hi I have had my chromecast for about 6 month and today I cant connect I've restarted the chromecast, wifi and my phone. When I restart my chromecast it says its connected to wifi the losses connection. I've deleted it for my home app and tried to se...

Jimmy88t by • Community Member
  • 785 Views
  • 10 replies
  • 0 kudos

USB stick disconnected after every restart, deplug-replug is needed.

Hello,I'm using my CCwGT with Baseus Mechanical Eye 6 in 1.I have no issues with Ethernet and USB keyboard connected to it.But it started to not to recognize external USB drive time to time until it failed to be accessed ever again.So i switched to "...

Resolved! Photos App video stuttering and pausing when casting

I'm having issues casting locally recorded and stored 1080p video using Google Photos app to Chromecast with Google TV. The video plays but will stutters and freezes often. The same video will cast fine (and in better quality) using any third party c...

Strikiva by • Community Member
  • 1052 Views
  • 5 replies
  • 0 kudos

Chromecast offline

Hi,I have a 2nd Gen Chromecast which all of a sudden stays in offline mode and cant get it to online. I have tried Factory reset, changing wifi from 2.4Ghz to 5Ghz and back to 2.4Ghz, rebooting but nothing seems to work. Currently running cast firmwa...

Chromecast is working and suddenly freezes the TV.

Hello everyone!Chromecast is casting normally and suddenly the TV freezes, the screen turns some color red, green, white. The only solution is unplugging the TV. Chromecast does not lose the connection and continues casting as if nothing had happened...

Juanca by • Community Member
  • 7404 Views
  • 15 replies
  • 0 kudos
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