cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Help Center

Forum Posts

Start a conversation

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11138 Views
  • 0 replies
  • 8 kudos

CCWGTV HD & BBC iPlayer Error 02050

I have a CCWGTV HD connected to a dumb TV and using a VPN to connect to the UK. My VPN connection works perfectly on Windows 10 PC and Android tablets and on the CCWGTV except for BBCiPLayer. The CCWGTV firmware is the latest available and the iPlaye...

QP03 by • Community Member
  • 276 Views
  • 4 replies
  • 1 kudos

Chromecast Apps search read out loud - how to turn off?

Hi! Every time I search for an App the Google voice assistant reads out loud the app and it is very annoying. I have been trying to figure out how to turn it off and I can’t find a solution. I kind of think I can’t turn it off but I did not find a pr...

AMCpalace by • Community Member
  • 122 Views
  • 1 replies
  • 0 kudos

How to cast from website

Hi there, I bought a chrome cast specifically in the hopes I could watch a sporting event from a website and access training videos from an online course I am taking. How do I do this please? I have downloaded google home and tv cast. TV is set up wi...

NoniK by • Community Member
  • 150 Views
  • 1 replies
  • 0 kudos

Resolved! I am unable to connect new Chromecast 3rd gen. to my Wi-Fi 5 GHz

I already have a Chromecast device connected to my Wi-Fi 5 GHz.I did purchased a new Chromecast 3rd gen.I am trying to setup the new Chromecast device to my Wi-Fi 5 GHz without success.I am able to connect the new device to Wi-Fi 2 GHz.I already have...

Can't open Chromecast Remote

I just purchased a Chromecast unit today. I'll be returning it tomorrow because I can't open the remote. I applied a considerable amount of force and still couldn't open the remote to install batteries. My thumb is now aching. Didn't someone at Googl...

Ggl_bad by • Community Member
  • 175 Views
  • 1 replies
  • 0 kudos

Chromecast help, first time user. Sorry for bad english

Hi, I got a Google chromecast 2 Gen. I connected it to the hdmi. I plugged it to the electricity. I see an add from any cast, but I do not see the Hotspot wifi that the Chromecast is supposed to have. Also, if it has a light on the side it doesn't tu...

Peponi by • Community Member
  • 102 Views
  • 1 replies
  • 0 kudos

Black Screen with Chromecast w/ Google TV 4K

I use CEC settings to turn on my television as I turn the Chromecast with Google TV 4K on. For the last couple of weeks it sporadically will turn on the TV, on the right input, but the screen will be black. This used to happen to me, and I believe an...

to vote
Labels