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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 14109 Views
  • 0 replies
  • 9 kudos

Chromecast won't play music AND show pictures in ambient mode

I purchased the Chromecast with Google TV for our clubhouse area so it can play music and show pictures in ambient mode from our business. It worked for a while but a couple of months ago it stopped working. We are able to cast YouTube music to the C...

Su3lime by • Community Member
  • 2766 Views
  • 4 replies
  • 0 kudos

The app remote doesn’t work

When I first started to use the chromecast everything worked fine but now I can’t use the remote in the app. It says “ Full remote unavailable. Make sure your streaming device has the latest software.” But there is no update for the chromecast or the...

Solarrays by • Community Member
  • 753 Views
  • 6 replies
  • 0 kudos

Chromecast gen3

When I cast dstv now live it keeps on crashing nedflix, disney and show max works only the live channels on dstv now keep on going out

dtoitand by • Community Member
  • 432 Views
  • 4 replies
  • 0 kudos

YouTube crashes whilst using Chromecast

I have the latest Chromecast plugged into my LG smart TV it works fine with all apps and streaming but when using YouTube after playing each video it crashes YouTube every time I'm is there a work around this please many thanks Pete

Petec7 by • Community Member
  • 246 Views
  • 2 replies
  • 0 kudos

Chromecast con Google TV no mi inicia ni me permite resetear

Hola, tengo un Chromecast con Google TV hace tiempo y justo ayer lo actualicé a Android 12 y no se si fue por eso pero ahora al prenderlo se queda en e imagen del rectángulo con los colores alrededor y no avanza y tampoco me permite resetearlo con el...

Matías by • Community Member
  • 569 Views
  • 6 replies
  • 0 kudos

No devices available error message

Hi, I just changed my internet Wi-Fi connection from NBN to 5G. I then reset my chrome cast to factory settings while trying to connect it to the new Wi-Fi signal. I managed to connect chrome cast and my iPhone to the 5G Wi-Fi. However now it says ‘n...

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