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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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  • 8 kudos

No sound . remote mute button works on & off but doesn't give us sound .

Turned everything off and on again including power . Still no sound.Installation has somehow switched sound off in every app. including live TV .Restarted Google home - still no sound / fix to problem. Can anyone help too restore sound in a different...

JM7 by Community Member
  • 264 Views
  • 3 replies
  • 0 kudos

Chromecast W/ GoogleTV audio cuts out

When playing YouTube videos I frequently have issues with audio cutting out. This appears to be a very old issue from seeing posts on various platforms, but it hasn't been solved yet.I have the Chromecast plugged in to an HDMI port of an older Samsun...

Chromecast Connectivity

Is it possible to connect the Chromecast device to an Epson Projector directly so I can use Wi-Fi to stream presentations to the Projector from a Laptop or Phone. The Epson Projector has a HDMI connection ?The Projector itself has no operating system...

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WBowyer by Community Member
  • 366 Views
  • 4 replies
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google tv keeps buffering

I am trying to watch a movie but when i try to play it, all it does is buffer. it was working fine earlier today but now no matter what i do, the movie won’t play. i’ve restarted it on my tv i’ve switched the resolution, i unplugged the tv and cast b...

huckjones by Community Member
  • 456 Views
  • 5 replies
  • 0 kudos

Chromecast v3 was successfully configured but then...

..I saw a message on Google Play that Home App is not supported on my potato Galaxy Note 5 with Android 7. How was it able to configure it in the first place then? My Chromecast did work fine, but I took it out this morning, cuz I was like, if it's n...

NBC App on Google TV

I am unable to use the NBC or ABC app with my Chromecast/Google tv. I can download the app but I then get a message saying that my TV provider (ATT Uverse) does not include those channels, which is not true.

Smemphis by Community Member
  • 773 Views
  • 3 replies
  • 0 kudos

Disney+ cannot cast tv shows without always having to select a profile

Hello,I'm trying to use google assistant on my google nest hub to watch tv shows on disney+ on my google tv. When I ask to cast a disney+ tv show the google chromecast always takes me to the profile selection page first. Is there a way to default the...

1mpog by Community Member
  • 208 Views
  • 1 replies
  • 0 kudos

Error code 83

All apps are casting from my phone without issueonly Disney plus app installed on Google tv is not working giving code 83 I have re installed app updated system an apppowered down unit restarted my internet router cleared app cacheand none have worke...

Tod by Community Member
  • 506 Views
  • 6 replies
  • 0 kudos

Disney+ Not Working On Google TV

I can’t seem to get Disney+ to work. Every time it comes up with an error saying “Something went wrong. Please try again. If the problem persists, visit the Disney+ Help Center (Error Code 83)”. I have tried literally everything possible I have seen ...

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