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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10380 Views
  • 0 replies
  • 8 kudos

Resolved! YouTube casting issue from Android app

Every time I cast from my YouTube app from my Android phone, the connection lasts for about five minutes give or take, or even if I exit the app, it does this. This does not seem to be an issue on IOS and has been an issue for many months. Just bough...

YeaNah by Community Member
  • 445 Views
  • 4 replies
  • 0 kudos

Chromecast won't let me cast from Android.

We're trying to cast from a different device from initial setup using YouTube app. It doesn't seem to load at all. It says "Connecting to ___ TV" but never ends up connecting and it just disappears without any error or pop-ups. Any idea what's going ...

Chrome cast

Hi there so I have set up my chrome cast, it is running off my Hot Spot. I am using an iPhone. The thing is , I cant seem to watch Netflix with it tho!! It says “ First, we need your permission to detect smart TVs and other streaming devices on your ...

Resolved! Still cant switch accounts ccwgtv

For a couple months now since youtube updated I am no longer able to switch between my two accounts. I only have the option to choose my main one or delete my alternate one. This is apparently fixed with profile switching but it appears I still do no...

Link575 by Community Member
  • 885 Views
  • 12 replies
  • 0 kudos

Issue with PLEX and subtitles disappearing

I've been having this strange problem for many years now when I watch literally anything on my Google Chromecast with TV streaming device, or by using the built in SONY TV Android interface (this happens on both).I always watch with subtitles turned ...

SpeedGeek by Community Member
  • 8567 Views
  • 8 replies
  • 0 kudos

Wrong language

On screen language is wrong. How do I change it?

fts by Community Member
  • 258 Views
  • 3 replies
  • 0 kudos

Chrome cast built in not found on google home

Hello all , I am trying to set up my chrome cast built in ( came with the Mi tv stick ) however I’m not able to find the device on the google home app. Thanks In advance

Jiryes by Community Member
  • 234 Views
  • 3 replies
  • 0 kudos

Chromecast qont communicate on the last step

So I'm setting up a new chromecast and everything is running smoothly until the final step - the WiFi. It refuses to connect and keeps saying "unable to communicate with your chromecast". There's no advice at all on how to solve this. I've restarted ...

Honk120 by Community Member
  • 255 Views
  • 4 replies
  • 0 kudos
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