cancel
Showing results for 
Search instead for 
Did you mean: 
Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11009 Views
  • 0 replies
  • 8 kudos

Chromecast not connecting to laptop

I just got my new chromecast yesterday and got it all set up just fine out of the box. I was able to mirror my screen from my laptop to my TV which was the biggest reason I got this. Stopped watching for a few hours and then came back and suddenly I ...

Press1db by Community Member
  • 570 Views
  • 5 replies
  • 0 kudos

Unable to optimize to full screen.

I have a Vizio 50inch Tv and an Acer Aspire 5 laptop and both were working fine until my Tv updated. After it did, I started noticing at the bottom of the screen the word, "Chromecast." Since then, I've been unable to make the picture on the Tv "opti...

Billy45 by Community Member
  • 1318 Views
  • 3 replies
  • 0 kudos

Remotes stop working

Hi,Setup with a Toshiba tv, and everything works fine (all buttons) on the remote for the first 30 seconds, then you cannot adjust the volume on the tv or turn it off, it will only turn off the chromecast. Now the really odd thing is it will stop the...

etpulsar by Community Member
  • 436 Views
  • 6 replies
  • 0 kudos

Resolved! Castplay on Kogan TV with inbuilt chromecast

Hello, I bought a Kogan TV with inbuilt chromecast and saw that to use the casting, I have to download castplayTV, is that correct. When i try to set it up by scanning the QR code to download the app on my IOS, it says that the app is not supported i...

SThomsy by Community Member
  • 3275 Views
  • 9 replies
  • 0 kudos

sudden wifi connection issue

I've been using the Chromecast with GoogleTV for half a year now and it worked like a charme until a week ago when it lost connection to my wifi and was never able to reconnect. Whenever i select my wifi in the list of availables wifis the chromecast...

2.4Ghz wifi not working

Hi. I'm having issues connecting my Chromecast to my home network. I can connect it to my 5Ghz wifi, but it's not ideal, and I want to use it on the 2.4Ghz network, but it just doesn't connect. I tried factory resetting the device, reinstalling and r...

German by Community Member
  • 484 Views
  • 6 replies
  • 0 kudos

Help please anyone

Hello, wondering if anything me can help me please... I recently got an Android box (shield) which has a built in Chromecast. My problem lies in, when I watch things on my phone and wish to cast it onto my tv, it gives me the option to cast to Shield...

Resolved! Can you use Chromecast in Spain using data from iPhone?

Hi, we're going to Spain and want to be able to use Chromecast with the tv. We don't have wifi so was wondering if we would be able to use the data from my iPhone contract? Or does it definitely have to be via wifi? Any help gratefully appreciated. M...

jaynebun by Community Member
  • 562 Views
  • 5 replies
  • 0 kudos

Resolved! Help: I can't install YouTube on a Chromecast with Google TV

I'm trying to set up a new Chromecast with Google TV. For some reason I am unable to download the YouTube app. When I search for the app, It doesn't even show up. I am living in Cambodia, and I'm not aware of any reasons why it wouldn't let me downlo...

reflexline by Community Member
  • 1031 Views
  • 4 replies
  • 1 kudos

Resolved! How do I activate a Gen1 Chromecast?

Having an issue with casting my PC to a 1st Gen Chromecast on my Samsung TV.Don’t know if it has something to do with connecting to my Wireless Network. I say this because when I switch my source on the TV to the Chromecast device connected to HDMI3 ...

parryjm by Community Member
  • 5916 Views
  • 13 replies
  • 0 kudos
Polls
Do you use automations or Routines in your smart home?
to vote