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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10383 Views
  • 0 replies
  • 8 kudos

Any way to use Google assistant to connect to Bluetooth earphones?

I have Bluetooth earphones paired with my Chromecast, and sometimes they auto-connect but I also use the same earphones on my phone. Whenever I want to switch to using them on the Chromecast, I have to manually go into the remotes and accessories set...

Resolved! Chrome cast is picking up the wrong location

Just bought a cromecast with TV and the suggested apps are from a different country which I am unable to use since those apps are not supported by my country. Also, the apps from my country are not running since the chrome cast thinks I am in another...

Harsh04 by Community Member
  • 1995 Views
  • 11 replies
  • 0 kudos

Chromecast wont connect

Hi, I wanted to reset chromecast to a different WiFi network in order to cast a specific item on the same network. My problem appears when trying to connect in home app, everything works during setting up new device until I try to connect the WiFi & ...

Input Button cycles but won’t change

I have a Sharp Tv and was able to get the Chromecast to control volume, on/off. However, the input button cycles through the inputs but doesn’t change. Anybody got a fix?

DB33 by Community Member
  • 268 Views
  • 3 replies
  • 0 kudos

Resolved! No audio from The Open golf stream

I am casting a livestream from Theopen.com (golf). I get audio for about 10 seconds then it goes silent. Any idea why?

ScotsDon by Community Member
  • 431 Views
  • 5 replies
  • 0 kudos

Resolved! Can't approve installation of app from unknown sources.

I have downloaded the downloaded app onto my chrome cast with Google TV but am unable to authorise install unknown apps. I go through to security and restrictions and to the install unknown apps section and it is listed there along with another app a...

lroding by Community Member
  • 701 Views
  • 4 replies
  • 0 kudos

Can't remember Google pin

How do I recover the Google pin on my daughter's Chromecast?Any help would be appreciated. Thanks

Twinex by Community Member
  • 588 Views
  • 10 replies
  • 1 kudos
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