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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

davidking by Platinum Product Expert
  • 0 replies
  • 6 kudos

Could not communicate with iphone

I’m setting up my chrome cast but for some reason it keeps saying “it may be set up but could not communicate with your iPhone” ive factory reset the chromcastmade sure the local access was on for it as well as they’re both on the same networkreset t...

Kriley1 by Community Member
  • 4 replies
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Resolved! Chromecast WiFi cannot connect when setting up

So I purchased my mother who lives eight hours away a Chromecast (3rd Gen.) for her non-smart television that’s twelve years old. She is having issues finishing her setup. Here is what she has done:1. She has an iOS device that’s up-to-date, download...

Gentleman by Community Member
  • 6 replies
  • 0 kudos

Chromecast keeps disappearing

Hi!My Chromecast has no issues connecting to my Wifi, but when casting something, anything, in any app, it only works the "first time". If trying to switch to another app or even sometimes, another show within the same app, the cast symbol disappears...

JoelOman by Community Member
  • 1 replies
  • 0 kudos

Resolved! problem z Netflix

nie mogę odtwarzać netflixa

Zbigniew by Community Member
  • 4 replies
  • 0 kudos

Chromecast white static until unplugged and replugged in

Can anyone help please. Each time we turn on the TV and try to cast it goes very fuzzy. It flashes between the picture and white static. As soon as you unplug it and replug it in it works perfectly, but this is pretty inconvenient as the TV is wall m...

Kate6 by Community Member
  • 1 replies
  • 0 kudos

Chromecast + Samsung A10

Hasta hace poco andaba bien pero ahora debo reiniciar el celular para que aparezca mi chromecast. Después anda bien, ´pero al día siguiente debo reiniciar el celular de nuevo. Esto sucede una y otra vez y es molesto. ¿Alguien sabe cómo se soluciona?

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