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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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  • 8 kudos

Resolved! Can't use remote on Google Home

So,I recently bought a 3rd Gen Chromecast. Aftre going through the process and updates I can't access the remote feature. I tried Google Home, Google TV (via the notification bar but also doesn't detect the Chromecast). I looked at other posts but th...

uranicold by Community Member
  • 471 Views
  • 3 replies
  • 0 kudos

Something Went Wrong - Enable Local Network Access

Hello,So I recently moved and of course want to set up my Google Home to play some music while organizing the place. However I keep facing the same issue during the setup process. It will say something went wrong and I need to enable local network ac...

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Chromecast in Chrome (Extension)

Okay, I've Googled everything...how can I pin Chromecast in Chrome on a Mac? I've tried right-clicking, two-finger clicking...nothing. It is also not finding any devices. Any help with this? Thank you in advance!

Can’t factory reset my H2G2-42 to connect to my new wifi router

My H2G2-42 chromecast device is plugged into my tv with the USB and other port thingy. I’ve changed wifi networks and according to help topics, I have to press a button on the H2G2-42 chromecast device, but there is no button. I’ve unplugged it but i...

Rebkk by Community Member
  • 5325 Views
  • 8 replies
  • 0 kudos

Set up a chrome cast without a remote

Hi, our little boy has a love for smashing controllers. We now have three smash controllers and we’ve changed Wi-Fi networks so now I need to set up the Chromecast again but this time without a controller. I have factory reset the device but now I ca...

Ryanc1981 by Community Member
  • 330 Views
  • 4 replies
  • 0 kudos

Why I can't see my chromecast on my iPad?

Hello,I have an iPhone where I can see my chromecast perfectly and where I can cast.On the other hand from an iPad (same IOS) if I have the icon which should also allow to cast but I do not see the chromecast.What is this problem?Thank you and have a...

Collet by Community Member
  • 253 Views
  • 3 replies
  • 0 kudos

Chrome cast ultra not working after 3 factory resets

We had a power outage and all other casting devices working but this one. It’s the oldest one. I can factory reset but then when i goto cast Hulu or others the device won’t show up. Then if given enough time goes offline and i can’t get back until i ...

Bosrj by Community Member
  • 247 Views
  • 3 replies
  • 0 kudos

Chrome cast causing TV flicker

I've attempted to reboot my chrome cast as it became disconnected and wasn't available on my phone. In the past this has not been an issue. However, now the TV looks like the video below, constantly flickering and never reaching a Home Screen. I've t...

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Bakesy10 by Community Member
  • 386 Views
  • 3 replies
  • 0 kudos

Right button on directional pad not working on Chromecast Remote

The right button on the directional pad stopped working recently. If I press down very hard on it, it will sometimes work. I have tried resetting the Chromecast and this didn't resolve the issue. Is it possible to get a replacement remote?

jrrrsmith by Community Member
  • 2927 Views
  • 2 replies
  • 0 kudos
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