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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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  • 8 kudos

Chromecast V3 reset wifi

Hello everyone,When I'd like to reset my wifi network either by pressing on the reset button on the chromecast or by pressing and hold on the tile with the text living room, nothing seems to happen. No menu cogwheel or menu shows up and when pressing...

Hans1 by Community Member
  • 280 Views
  • 3 replies
  • 0 kudos

Resolved! How to factory reset chrome cast 4

I bought a Chromecast 4 dongle online . Seller said it's brand new. But turns out it's been registered to a facebook account. Since obviously I don't have password for this FB account I can't log in into it. Someone please help how I can overcome thi...

Resolved! Chromecast remote overheating Flattening batteries

Hi, My fairly new (< 12 months old) current generation chromecast with Google tv’s Remote control has stopped working, getting hot quickly and flattening any batteries ‘fed’ to it! There is obviously some sort of short-circuit going on, and I assume ...

I can not get my Chromecast Ultra to my wifi.

I recently changed my router and have been attempting to connect my Chromecast Ultra using my iphone. I did a factory reset. I have confirmed the note on the screen and it says it has connected to my wifi. I then get a message that says my device is ...

CReisbeck by Community Member
  • 283 Views
  • 3 replies
  • 0 kudos

No chromecast icon on enabled app

Hey, the Chromecast icon doesn't show on the wsl app.... I've uninstalled and reinstalled. This has happened before, it seems to randomly allow Chromecast or not

Surfer by Community Member
  • 261 Views
  • 4 replies
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Chrome remote

I just finished setting up my remote. It turned the TV off then on, everything was fine. Once I finished the setup I turned the TV off fine but it won't turn it back on. Why? What do I need to do?

Chromecast with Google TV won't control casted videos

I'm trying to cast to my TV (from chrome - desktop and mobile) and then use my Chromecast with Google TV remote to control the video (pause, fast forward, rewind) and nothing works. I have to use the "original casting device" to do these actions. I s...

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