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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10387 Views
  • 0 replies
  • 8 kudos

Chromecast X1 Ultra

Should the Chromecast X1 Ultra be permanently switched on at the mains supply, even when not in use like overnight for example?

Freeview

Hi, I have just set up Google Chromecast 4K with Google TV and I have found the Freeview TV app for Australia in the Google Play Store to allow me to watch Free-to-air TV channels without an antenna however when I try to install the Freeview app onto...

Tlecky by Community Member
  • 2459 Views
  • 17 replies
  • 1 kudos

Built-in Chrome Cast not working

Hi I have a Kogan TV and I can’t get my ipad or iPhone to connect to the built in chrome cast.

Bek by Community Member
  • 522 Views
  • 6 replies
  • 0 kudos

Google Chromecast with Google TV and Samsung TV CEC issue

Hi there. I have an older Samsung TV that has Anynet+ CEC and a newer Denon receiver The issue is similar to one reported by another user "vickenk"where the TV and Receiver both turn on fine when the Auto CEC power option is used in the Chromecast se...

bozarj by Community Member
  • 4307 Views
  • 18 replies
  • 0 kudos

Chromecast remote

I don't have the remote for my Chromecast how can I operate it? Plz helpI'm not sure which generation it is

Chromecast remote gets hot and won't work

Hi, My chromecast remote stopped working all of a sudden, it gets really hot upon changing batteries and doesn't work. No led indicator, tried resetting the remote. Please help!

Tarun2302 by Community Member
  • 465 Views
  • 4 replies
  • 0 kudos

Generic USB-C hubs PD and Ethernet

Hello TeamI have the Chromecast with Google TV. It works well on Wifi and provided a power supply however 1080p and 4k movies struggle and buffer often. So I got my first USB-c hub with PD 2.0 and connected it to a Dell 65w power supply. I also attac...

Chromecast cannot communicate with Wifi

I have been using 2 Chromecasts for the better part of a year with no issuesOn Monday, I tried to reconnect my Chromecast to my home wifi after going on holiday and using it there. I continually get an error message saying "Could not communicate with...

Resolved! Pureflix chrome cast

Pureflix won’t cast, I’ve tried a couple of troubleshooting steps. My xfinity app cast but freezes. Not sure what’s going on. Pureflix app asks for pin and nothing happens

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