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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11115 Views
  • 0 replies
  • 8 kudos

cannot switch accounts in apps

Hi guys,Weird thing is happening with apps like YouTube or Stadia. Although I have added my Google accounts to the Chromecast with Google TV but I am not able to switch between accounts anymore. When I am choosing to switch accounts it gives me as op...

declan123 by Community Member
  • 511 Views
  • 4 replies
  • 0 kudos

Deleted Chromecast and need to link to new WiFi

Hi, we changed wifi and I thought it would be easier to delete the Chromecast and re link it but it won't pick it up because it seems to be still attached to the old wifi. Any ideas how I can get it back linking and set up with new wifi. I think it's...

Venessa by Community Member
  • 1236 Views
  • 5 replies
  • 1 kudos

Chromecast Ultra not activated, Device Utility not available

I'm trying to get my Chromecast Ultra activated, after having it in storage for a couple of years.Unfortunately, Google Home via Pixel 5 says that my Chromecast needs to be activated first.When I attempt to get the Device Utility app, as per several ...

Jaspis by Community Member
  • 773 Views
  • 8 replies
  • 0 kudos

Resolved! Chromecast Ultra stopped showing the options menu for Youtube

Like it says above Chromecast Ultra stopped showing the options menu for YouTube. used to get a preview of stuff to choose from but it isn't there anymore. The mini says it is displayed on the screen and asks me to choose but nothing is there. If I s...

CAMeeks78 by Community Member
  • 28363 Views
  • 241 replies
  • 30 kudos

CHROMECAST CONNECTED But cast icon not displaying

Hi I recently change my router to Mesh wifi, after doing that i was able to get internet to my google Chromecast but i keep getting message- Wifi is not connect to same network , also it ask to disable AP isolation mode ( I have never turn on guest m...

Chromecast X1 Ultra

Should the Chromecast X1 Ultra be permanently switched on at the mains supply, even when not in use like overnight for example?

Freeview

Hi, I have just set up Google Chromecast 4K with Google TV and I have found the Freeview TV app for Australia in the Google Play Store to allow me to watch Free-to-air TV channels without an antenna however when I try to install the Freeview app onto...

Tlecky by Community Member
  • 2788 Views
  • 17 replies
  • 1 kudos

Built-in Chrome Cast not working

Hi I have a Kogan TV and I can’t get my ipad or iPhone to connect to the built in chrome cast.

Bek by Community Member
  • 537 Views
  • 6 replies
  • 0 kudos

Google Chromecast with Google TV and Samsung TV CEC issue

Hi there. I have an older Samsung TV that has Anynet+ CEC and a newer Denon receiver The issue is similar to one reported by another user "vickenk"where the TV and Receiver both turn on fine when the Auto CEC power option is used in the Chromecast se...

bozarj by Community Member
  • 4513 Views
  • 18 replies
  • 0 kudos
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