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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10380 Views
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  • 8 kudos

Google TV issue - 4k Dolby Vision 1080p only

Does anyone know if Google has acknowledged the issue? Possible solution other than buying a newer TV?(Note. My Dolby Vision Blu-ray player works just fine through the same equipment. All pieces have been tested and ruled out with the only part left ...

chromecast and sky broadband

Hi - anyone having issues setting up a chromecast using Sky Broadband? Previously set up on different broadband provider. - had to factory reset chromecast- now my new Sky Broadband doesnt show up when trying to set it up Have seen stuff about AP iso...

Chromecast won't connect

Hi, I wanted to reset chromecast to a different WiFi network in order to cast a specific item on the same network. My problem appears when trying to connect in home app, everything works during setting up new device until I try to connect the WiFi & ...

Mgb57 by Community Member
  • 2786 Views
  • 3 replies
  • 0 kudos

Resolved! Kids profile is gone in google chromecast

I recently bought a google chromecast to make my led tv an android tv. However, this pass few months, I have observed that the kids profile on the start media is gone. Since I have cousins who usually use my tv, I can't let them roam with my profile ...

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erinshiii by Community Member
  • 2198 Views
  • 4 replies
  • 1 kudos

Resolved! Chromecast linked to old WiFi.

Hey, I have moved house and my Chromecast is still linked to my old WiFi and I can't connect to it.

SeanC67 by Community Member
  • 815 Views
  • 8 replies
  • 0 kudos

Gboard on Google Chromecast w Google TV not working properly

Hi,The cursor on the Gboard does not move down to the keyboard in order to choose the specific letters. It did work at first. I can t sign in to my streaming account. Any suggestions? Also the picture of the Gboard on the TV is larger with a white ba...

pawlusho by Community Member
  • 1251 Views
  • 3 replies
  • 0 kudos

Chromecast

Hello I'm trying to set up my chromecast and I keep getting a network problem

Chromecast doesn't work

Chromecast device shows a solid orange led light on and gets a no signal error on tv even after changing hdmi port and also changing the tv and can't reset it as its not connected to phone.

App not available in my region

Im in Hong Kong and my account is also based the same location. However, apps are not available for my region, could this be google issue for the apps issue?

Funnycake by Community Member
  • 544 Views
  • 3 replies
  • 0 kudos
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