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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 10944 Views
  • 0 replies
  • 8 kudos

Chrome cast not streaming to projector

We are unable to stream to our projector via the chrome cast. It has worked from one of our phones with YouTube, but not any other streaming platforms. We can search Netflix but once a video is selected it gets stuck on loading and never starts. Any ...

VandMA by • Community Member
  • 164 Views
  • 1 replies
  • 0 kudos

Resolved! where oh where has my Cast extension gone?

Not finding it in my Chrome, I visited https://www.google.com/chromecast/built-in/learn/tv/ ... although the link is broken in step 2, "Add the Cast extension from the Chrome Web Store", where Cast extension is a link to https://chrome.google.com/web...

Jeffalo by • Community Member
  • 343 Views
  • 2 replies
  • 0 kudos

Chromecast black screen with sound

Chromecast has been working fine.Usually move between tv's. Now flashing orange light and will cast with sound but blackscreen.Done the usual resets etc but still nothing

Google Chromecast Remote Back Button Not Working

Hello, the back button on my Google chromecast remote does not work every 2 weeks or so when using the YouTube tv app. I then have to clear data + cache on this specific application for the back button on the remote to resume normal functioning. I ca...

Moss209 by • Community Member
  • 259 Views
  • 3 replies
  • 1 kudos

Chromecast connection to google account

My two new chromescasts won't connect to my Google account in set up. I have one that works great and took about 10 minutes to set up. The two I got today neither is able to sign into my Google account. I tried uninstalling Google home, resetting my ...

Solving Chromecast 4k sluggish issue

I was having issues with the chromecast 4k being unresponsive and sluggish when using the remote, but I solved the issue by extending the hdmi cable at the back of the TV with a joiner for $10NZ so that the chromecast dongle wasnt behind the TV anymo...

Hotta by • Community Member
  • 99 Views
  • 1 replies
  • 0 kudos

Chromecast with Google tv stuck on G logo screen

My ChromeCast with google TV stopped working from one day to another over night.Maybe i failed in an update i dont now!Problem is when i plug it in et start with yellow LED til turns solid white. On the screen the "G" logo comes on, and then NOTHING ...

Resolved! Setup chrome cast NC2-6A5

Hi community. Trying to setup existing Chrome cast with a new router, existing cast unit and existing TV. When nearly finished with connecting I getvthe message: "this device was previously setup by a different user, please factory reset the device"N...

Frank210 by • Community Member
  • 303 Views
  • 1 replies
  • 0 kudos

Resolved! Chromecast with Google TV voice search stopped working

Voice search is not longer working. I have heard the same feedback from others on reddit. Here is what is happening... When I press the voice button in the remote and say something like "play a Christmas story", it will show "play a Christmas story" ...

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