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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Resolved! Wifi encriptado en chromecast

Hola mi servidor de Red me ha comunicado que mi dispositivo Chrome cast no puede conectarse a la Red WiFi habitual porque se ha encriptado una Red WiFi abierta y no puedo restablecer valores de fábrica, lo he intentado todo, servicio técnico, etc y n...

Josephine by Community Member
  • 4 replies
  • 0 kudos

Resolved! Ver 3 only says "available for specific video sites"

Had version, 1 all was OK. I could cast from my chrome browser and androidI just installed version 3 (w remote) and can no longer cast from browser or android. I just get the message that casting is "available for specific video sites"Any ideas?Thank...

fred1028 by Community Member
  • 4 replies
  • 0 kudos

Google photos in 4k

I'm using chromecast to view my photos. I got a 4k TV and I am really disappointed on how the photos look at this great screen. I recently learned that the 4k photos i have stored at Google photos are downscaled to 720p when using a Chromecast. They ...

rufus by Community Member
  • 7 replies
  • 6 kudos

Harman Kardon Citation 100 connecting problem

I've got a problem with connecting my phone with Harman Kardon Citation 100. My phone sees it but when I'm trying to connect, there's a notification about Contacting with Google help

Erico by Community Member
  • 11 replies
  • 0 kudos

Resolved! Ambient Mode settings have no effect

I cannot seem to stop my Chromecast from displaying curated artwortks. I want to turn this off because it over-illuminates the room fiercly when I'm trying to view some videos late at night.I keep selecting Google Photos in which I have a Favorites a...

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jorisw by Community Member
  • 4 replies
  • 0 kudos

chromecast audio has white light without being connected to a network

I've just found an old chromecast audio that we used to use a few years back but that has since been just laying there. When plugging it in it flashes an orange light for a fraction of a second before turning solid white, which should mean that it is...

Kivenkolo by Community Member
  • 11 replies
  • 0 kudos

Cannot cast from macbook to tv

Hi,I haven't not been able to cast from chrome running on my macbook. Everytime I selected cast from the menu, it returned an error message saying "No devices found". My chromecast worked just fine with my ipad and iphone but not my macbook. I tried ...

Lionking by Community Member
  • 5 replies
  • 0 kudos

Chrome cast cuts in and out

Hello,I have used a chromecast for years and haven’t ever had a problem and am curious if I just purchased a bad device. I just bought the chromecast tv device and ever since I plugged it in, it cuts out to a black screen for a second or two then res...

Awathen by Community Member
  • 11 replies
  • 3 kudos

Brand New Chromecast with Google TV - Unable to Cast from Xfinity

Brand new Chromecast with Google TV. When trying to cast from both the Xfinity Stream app and from a PC browser, it doesn't work. It connects, even puts up the splash screen of the show I'm trying to cast, but just get 3 dots and never starts playing...

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