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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11138 Views
  • 0 replies
  • 8 kudos

Chromecast connection to google account

My two new chromescasts won't connect to my Google account in set up. I have one that works great and took about 10 minutes to set up. The two I got today neither is able to sign into my Google account. I tried uninstalling Google home, resetting my ...

Solving Chromecast 4k sluggish issue

I was having issues with the chromecast 4k being unresponsive and sluggish when using the remote, but I solved the issue by extending the hdmi cable at the back of the TV with a joiner for $10NZ so that the chromecast dongle wasnt behind the TV anymo...

Hotta by Community Member
  • 103 Views
  • 1 replies
  • 0 kudos

Chromecast with Google tv stuck on G logo screen

My ChromeCast with google TV stopped working from one day to another over night.Maybe i failed in an update i dont now!Problem is when i plug it in et start with yellow LED til turns solid white. On the screen the "G" logo comes on, and then NOTHING ...

Resolved! Setup chrome cast NC2-6A5

Hi community. Trying to setup existing Chrome cast with a new router, existing cast unit and existing TV. When nearly finished with connecting I getvthe message: "this device was previously setup by a different user, please factory reset the device"N...

Frank210 by Community Member
  • 321 Views
  • 1 replies
  • 0 kudos

Resolved! Chromecast with Google TV voice search stopped working

Voice search is not longer working. I have heard the same feedback from others on reddit. Here is what is happening... When I press the voice button in the remote and say something like "play a Christmas story", it will show "play a Christmas story" ...

Can't see my device

I can see my device name but when i try to cast the phone its keep telling my ( its not available)

Naeladib by Community Member
  • 105 Views
  • 1 replies
  • 0 kudos

Chromecast Bluetooth with nest hub

When i connect my chromecast to my google nest hub through bluetooth to use my nest hub as a speaker, it breaks up really easily. Won't keep a stable connection. But when I connect Chromecast to my Bluetooth headphones there is no issue. Also when I ...

Mbaseer by Community Member
  • 118 Views
  • 1 replies
  • 0 kudos

Resolved! App not showing on store?

I’m trying to get the NBA app on my brand new 4K Chromecast with google TV in Australia. The NBA app does not exist anywhere on the store.I set up a separate Chromecast with google TV for my mum yesterday, and I could find and download the NBA app ea...

benohaire by Community Member
  • 566 Views
  • 3 replies
  • 3 kudos

Geen orginele adapter

Ik heb een Chromecast besteld via Ali maar nu zat daar geen adapter bij ik heb nu een adapter van mezelf genomen maar ik heb zo idee dat hij hem niet herkend.kan dat?En kan ik hier iets aan doen?

John541 by Community Member
  • 105 Views
  • 1 replies
  • 0 kudos

Chromecast with Google TV - Error resolution - Option disappear

I have the Chromecast with TV model and the resolution option is not currently appearing in the settings. When you start Chromecast changes the resolution to 1080p and then it goes to 720p. I even made a factory redefinition and did not solve. My TV ...

tsuihak by Community Member
  • 144 Views
  • 2 replies
  • 0 kudos
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