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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

New Chromecast with Google TV won't cast Peacock, Netflix or Disney

I just got a new Chromecast with Google TV. I followed the instructions and set it up from my Pixel using the Home app. Some apps work, but some don't. So far the ones that won't play from Google TV or cast from my phone are Peacock, Netflix and Disn...

Kadavison by Community Member
  • 8 replies
  • 0 kudos

Resolved! Chromecast 3 Optimization

I have my Chromecast set to 2.4Ghz. When I use a VPN to watch MLB TV and cast from my web browser if I select to optimize the cast after some time it will disconnect and the tv will show Chromecast has lost its connection. If I don't optimize I have ...

DannyS22 by Community Member
  • 3 replies
  • 0 kudos


Hola me traje el Chromecast de Argentina a España y no me funciona pq dice q es comprado en otro país como lo puedo solucionar

Resolved! Restarting Guest Mode after 2 hours ios and android

I need to use Chromecast mostly offline in guest mode from both my phones. When Guest Mode turns off after 2 hours, how does it get restarted? Just sign in again? I have enough WiFi to set up Guest Mode and restart if necessary. Thanks! Daniel

Daniel123 by Community Member
  • 7 replies
  • 0 kudos

Ultra wide compatibility

I have a Full HD ultrawide monitor in 21:9 aspect ratio, I would like to know if this new version of Chromecast has native support?

Google voice control remote

Hi, My chromecast voice control remote is not at pairing mode. Its LED is alway white solid when I put in battery.I has push Back and Home buttons but it does not change to pulse that hardware matter?

Chromecast for my TV

My chromecast doesn't want to stay connected and will only work to cast some music or TV programs from my phone, not everything. ( I do not remember forsure which generation my chromcast is)

StephanieV by Community Member
  • 12 replies
  • 0 kudos

I have a problem with wifi connectivity

When i first purchased it, i was able to connect to both 5.0 and 2.4 hz wifi suddenly it stopped connecting to 2.4 hz wifi but still the 2.4 hz network is appearing in wifi list but i can not connect to it

Google Chromecast audio

Hi all. Just bought a used Chromecast Audio and it indicates that it may not be compatible with my wifi as it is supposedly from another country than Canada (like most things). Sure enough, it will not connect. Has anyone had this issue? Troubleshoot...

franzzz by Community Member
  • 3 replies
  • 0 kudos

Hisense TV with Chromecast built in won't show my pictures

Hello I have a Hisense U7G with built in Chromecast. I can’t get it to show my pictures from google Photos in ambiant mode there is no option for google photo in the TV menu and I setup it in the google Home app but it does not work.someone got it to...

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