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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11022 Views
  • 0 replies
  • 8 kudos

Resolved! Old & New Chromecast Not Connecting To WiFi

My old Chromecast was working fine but then just stopped connecting to my WiFi. I went through all the setups, resets, troubleshooting suggestions and nothingBought a brand new one and it does the same. I get as far as entering the WiFi password and ...

NoCast75 by Community Member
  • 699 Views
  • 6 replies
  • 0 kudos

Connexion

Bonjour quand je veux connecter mon wifi a mon Chromecast mais il me dit qu'il ne peut pas s'y connecté,comment faire ?

Kirikou by Community Member
  • 938 Views
  • 3 replies
  • 0 kudos

Purchase not playing

I’ve made a purchase on Google tv and it keep giving me a error message telling me to restart device.I have cleared my data, updated device, restarted device nothing works

JustinP by Community Member
  • 1233 Views
  • 18 replies
  • 0 kudos

Chrome cast Remote locked

My chrome cast remote has the light on solidly and is locked and will not work. Have changed the batteries, made sure no buttons were pressed in and tried to do a factory reset but it won’t work.

Kimr7426 by Community Member
  • 655 Views
  • 4 replies
  • 0 kudos

Chromecast

Hello, I am trying to connect my chromecast to my new internet but I can't find out hour to delete the old one. When I go to connect my chromecast to my Google home app it comes up saying that it fail to communicate with my chromecast even though I'm...

Jbyrew by Community Member
  • 1229 Views
  • 4 replies
  • 0 kudos

Chromecast

Hi. I recently purchased a chromecast with Google tv and remote. I am unable to cast all apps using IOS devices or remote. When I search all apps on Tv after set up only Google Play and TV show up so when I use remote to watch everything wants to ins...

Puggle by Community Member
  • 283 Views
  • 3 replies
  • 0 kudos

'reconnect me' with 'TV can't find WI-FI'

Chromecast plugged in to TV port. Used to work. TV screen shows 'reconnect me' 'TV can't find WI-FI' Google home app does not help. Lower right has code 'H4E7'.

mjtomlia by Community Member
  • 1584 Views
  • 11 replies
  • 0 kudos

Mirroring my screen problem

When I mirror my screen to my chromecast it automatically mirrors to chromecast and to a smart TV in a different room

Storm9186 by Community Member
  • 293 Views
  • 3 replies
  • 0 kudos

New CCwGTV Cannot Play Anything

Using the CC directly or casting from phone does not work. Only some youtube videos will work. Google TV gives playback error of this video format is not supported. Other apps such as Play Movies & TV say "Play Movies & TV is temporarily unavailable"...

Brongon by Community Member
  • 415 Views
  • 4 replies
  • 0 kudos
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