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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11122 Views
  • 0 replies
  • 8 kudos

Resolved! Can’t get connected via wifi to chromecast

Hiive been trouble shooting for ages with my. Chromecast that won’t connect through my wifi. It will work on my wife’s phone but it just keeps telling to check that I am connected through the same network. Any ideas?

Leigh83 by Community Member
  • 583 Views
  • 4 replies
  • 0 kudos

Resolved! chromecast remote not responding to pairing mode

Firstly the above catorgeries don't cover my equipment but hey.I'm trying to re pair my Chromecast remote and I have tried two methods of rebooting which both come back to pairing the remote by pressing the back and home buttons but I just never get ...

Hobart by Community Member
  • 2180 Views
  • 4 replies
  • 0 kudos

The keyboard does not support Arabic

I did a factory reset and the Arabic language disappeared from the keyboard input. Possible solution The Arabic language is not available in the settings

MHD by Community Member
  • 463 Views
  • 3 replies
  • 0 kudos

Chromecast

Hello I'm trying to connect Chromed 9860 to my TV using my cell mobile Hotspot But my wifi name not listed. I don't have wifi but my info should be there and it's not. Help

Bill9 by Community Member
  • 915 Views
  • 15 replies
  • 0 kudos

Resolved! Old & New Chromecast Not Connecting To WiFi

My old Chromecast was working fine but then just stopped connecting to my WiFi. I went through all the setups, resets, troubleshooting suggestions and nothingBought a brand new one and it does the same. I get as far as entering the WiFi password and ...

NoCast75 by Community Member
  • 703 Views
  • 6 replies
  • 0 kudos

Connexion

Bonjour quand je veux connecter mon wifi a mon Chromecast mais il me dit qu'il ne peut pas s'y connecté,comment faire ?

Kirikou by Community Member
  • 950 Views
  • 3 replies
  • 0 kudos

Purchase not playing

I’ve made a purchase on Google tv and it keep giving me a error message telling me to restart device.I have cleared my data, updated device, restarted device nothing works

JustinP by Community Member
  • 1241 Views
  • 18 replies
  • 0 kudos

Chrome cast Remote locked

My chrome cast remote has the light on solidly and is locked and will not work. Have changed the batteries, made sure no buttons were pressed in and tried to do a factory reset but it won’t work.

Kimr7426 by Community Member
  • 662 Views
  • 4 replies
  • 0 kudos

Chromecast

Hello, I am trying to connect my chromecast to my new internet but I can't find out hour to delete the old one. When I go to connect my chromecast to my Google home app it comes up saying that it fail to communicate with my chromecast even though I'm...

Jbyrew by Community Member
  • 1233 Views
  • 4 replies
  • 0 kudos

Chromecast

Hi. I recently purchased a chromecast with Google tv and remote. I am unable to cast all apps using IOS devices or remote. When I search all apps on Tv after set up only Google Play and TV show up so when I use remote to watch everything wants to ins...

Puggle by Community Member
  • 284 Views
  • 3 replies
  • 0 kudos
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