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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Chrome cast reboots

I’m serious about moving to Amazon Firestick!!! This chrome cast that I had for 3 months is always rebooting. Now I have to factory reset this thing because the remote is having issues Very off putting that I have to keep doing this not to mention it...

Yonayona by Community Member
  • 9 replies
  • 0 kudos

Chromecast without button and no access to previous wifi network

Hi AllI'm hoping you can help. I have an older model Chromecast that I used on another network. It has no reset button and I no longer have access to the other network. How can I reset it or connect it to my new WiFi network?Many thanks!

Woowoo121 by Community Member
  • 3 replies
  • 0 kudos

Resolved! Problems updating my 1st Gen Chromecast

 I have just set up my Google Chromecast 1st gen device on our guest room TV after it not having been used for a few years. The set-up went well but it then had to perform an update however it just gets stuck on 0%. I have performed a factory reset o...

SallyT by Community Member
  • 7 replies
  • 0 kudos

Resolved! Chromecast with Google TV factory reset woes

TL:DR - After a factory reset, How do I get the Chromecast with Google TV to add another user without it crapping the bed? It started with the Google TV remote. It would not connect to the Chromecast with Google TV (CGTV). I reset the remote using th...

BrHack by Community Member
  • 3 replies
  • 0 kudos

Protection and Connection

This only happens when I go into YouTube. I have a Chromecast TV, and I feel like I keep getting hacked. My videos keep either pausing and playing on their own and even swapping videos and I have no idea how to check to see who is connected to my Chr...

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