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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 9 kudos

Chromecast not connecting to Wifi

My chromecast in my bedroom will not connect to the wifi. My living room chromecast works fine but the bedroom one does not.

Tamika81 by Community Member
  • 4 replies
  • 0 kudos

Google Chromecast with google TV not connecting to WiFi

Hey guys, I'm having an issue with the initial setup of my Google Chromecast with google TV. Whenever I reach the WiFi connection stage, I enter in the WiFi password but it comes up saying it can't connect to it. I've entered in the correct password,...

Ckl by Community Member
  • 8 replies
  • 2 kudos

Resolved! Cant communicate with chromecast after changing hub

Got a new hub, can't set up chromecast. Getting a message saying the Home app can't communicate with the CC. CC still trying to connect with old hub. Tried a reboot by disconnecting from power as the CC tile is not on Home app anymore.

StevieG by Community Member
  • 4 replies
  • 0 kudos

Chromcast thinks it's in the wrong country

I purchased my Chromecast with Google TV today, and just went through the set up process.My google account, Google home account, and all other relevant accounts are set to Australia where I am based, however when I went to access Stan and Binge throu...


Cast my screen not worked . The error is this device is not optimized for casting so experience may vary.Device - vivo mobile android 8 and realme smart tv android 9

Nirmal1 by Community Member
  • 6 replies
  • 0 kudos

Chromecast not casting some videos to TV

Hi there,yesterday our chromecast stopped casting certain videos from chrome-enabled websites (the MotoGP website specifically), it starts casting then changes to the black screen with the blue cast logo. It streams older videos (last weeks races) fi...

vitnry by Community Member
  • 3 replies
  • 0 kudos

Resolved! I can't install the Netflix app

Hi. I can't install the Netflix app in my Chromecast Google TV. When I press the Netflix button in my remote control, it says that the app is not available in the moment. What can I do? I live in Colombia.Thanks in advance.Esteban

lemoreno by Community Member
  • 7 replies
  • 0 kudos

chromecast with google tv cec volume control won’t work

i’m having trouble with the chromecast cec settings to control my denon avr (current model, supports google assistant). power on works perfectly, however neither volume nor input will work. i’m not concerned about getting in-n-out working, but the vo...

bri_ by Community Member
  • 8 replies
  • 0 kudos
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