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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Could not communicate with chromecast from your iphone

This is basically a reboot of many other threads, e.g. My chromecast worked perfectly as of yesterday. Today it didn't appear as a device to...

nkm by Community Member
  • 0 replies
  • 0 kudos

Chromecast with google tv cannot be found on google home app.

I got a new Chromecast with Google TV and am trying to install it.I plugged it in with the supplied cable and power plug and plugged it into my TV. I set it up on the wi-fi, it added all the apps I wanted (netflix etc), and it was running fine. I eve...

Chromecast and XBox

When I am casting from my Macbook to my Chromecast enabled TV, sometimes my grandson's XBox interferes with the transmission. Suddenly, it will appear in the cast box and the transmission to the tv stops. When I start it again, it will stop again if ...


My speakers for my chromecast are making a static sound over the audio of TV shows. Idk how to fix it.

Resolved! Chromecast

How do I reconet my Chromecast. I have reset my router and the IP address seem to have changed. I have ethernet and wifi connection. It is saying 'cant connect to WiFi make sure network name and password are correct'

fmanners by Community Member
  • 3 replies
  • 0 kudos

Chromecast Update Stuck

Hello,I have a chromecast that works perfectly fine for 1,5 years and yesterday when I wanted to cast from my iphone, the chromecast is not listed. It turns out that the chromecast is updating but getting stuck at 0%. Here's a couple things I've done...

habibridho by Community Member
  • 12 replies
  • 1 kudos


I am trying to stream a child's live hockey video to my TV and can't figure out how to do it

New Wi-Fi

Trying to connect my new Wi-Fi on my chrome cast removed the old Wi-Fi

Feven by Community Member
  • 4 replies
  • 0 kudos

Child account

Up until today I have had a child's login on our Google TV. Today it has vanished and wants me to sign her up with her own account. I used the email I created for her and the Google TV said is didn't support her email because she was a child. Is this...

macken by Community Member
  • 6 replies
  • 1 kudos

No option to download BBCiplayer

I have a Benq projector TK700STi which has chromecast built in using a QS01 dongle. There is no option to download bbc iPlayer as it is not listed in the app search function. Please help as I am very frustrated. I have tried the downloader tool with ...

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