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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Resolved! Can't use Google Home's in-app remote with my brand new chromecast

I've bought a new chromecast today (ironically to use with my Android TV because it's built in Chromecast won't let me open Netflix from my Pixel's assistant even though it's compatible, but that's another issue) and after setting it up, I am unable ...

Kerouactor by Community Member
  • 9 replies
  • 0 kudos

Youtube constantly at 144p

Despite having good internet speed, YouTube seems to be stuck on 144p when streaming live YouTube broadcasts. Nothing else is using my Wifi when I'm streaming.

Crave won't Chromecast

I have crave Canada and Chromecast on my android phone.At first last fall it worked. I could watch Crave on my older 43" Sony flatscreen t.v.Then, out if the blue, it started crashing after watching any show. After the crash Crave woukd go to the nex...

AnotherBob by Community Member
  • 3 replies
  • 2 kudos

Chromecast reset issues.

Bought a used Chromecast I believe 3rd Gen or ultra not sure which one. But I am unable to reset it back to factory. It has an ip address displayed but unable to get on to same network. When I hold the button down the picture will go to black but not...

Ezviz camera feed blurry on tv

Hi, I have an Ezviz outdoor security camera for my backyard. It sets up very easily, works great with voice commands on Google. Barely any lag when I stream it to my Pixel phone and Hub in the kitchen. When I want to watch the feed on either of my te...


I've set up my 2nd generation chromcast without issues. This 3rd generation is trying to get me to connect to a Xhapater with its own network and no internet connect. It is a black screen with white and yellow text. Maxscreen is in the top left corne...

Movies are not available when I voice search Disney+

I usually use the voice search feature to find shows or movies in every app on my Chromecast with Google TV, all apps work except for Disney+. When I search a movie like, for example, "watch Tarzan" it says that no app has that movie available, and e...

Chromecast with google tv jumps to black screen

Hello,I bought a Chromecast with Google TV 4 months ago and over the past 2 months i am experiencing blinking black screen, which becomes permanent after a while ,and displaying issues when I am watching any content or on the home screen. It takes pl...

Ringo by Community Member
  • 5 replies
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