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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Google TV Remotes - Constant issues out of the blue now unusable

I have two Chromecast with Google TV devices in my home. One of the remotes one day just had a slow blinking white light, googling up the issue led me to re-pair it with the Chromecast. While it did reconnect, the input was very delayed to the TV and...

Liev by Community Member
  • 5 replies
  • 0 kudos

Chromocast not accesible since any computer

Windows 11 laptop and Windows 10 with the lst version, aren't detecting my chromecast. I already tried all the steps provided in the help section but it didn't work. I have 2 laptops one with win 11 and the other one with win 10, same problem.the pro...

mapiman by Community Member
  • 6 replies
  • 2 kudos

Resolved! 2nd chromecast

hiya...installing 2nd chromecast in my bnb attached to my I still just add it onto my Huawei ph under name of bnb? Then am I correct in assuming then guests either have the google home app or install it then they can cast from their comput...

Pooh2 by Community Member
  • 3 replies
  • 0 kudos

Chromecast Reboots Itself after 24Hours

Hello, my Problem is after the Last 3Firmware Releases my Chromecast 3rd. Gen Reboots Itself after 20-24Hours and Yes even when Casting Movie or Android Screen at the moment, with Chromecast 2rd. Gen this not Happening (Older Firmware)Firmware is 1.5...

Resolved! Subtitles in VLC

HiI've got a load of mkv files which I can play with subtitles on my laptop (using VLC media player) but when I cast the same files to my TV using VLC, the subtitles disappear. I can't find a way to get them on the TV, although sound and video are fi...

Resolved! Chromecast not accessible and needs reset

Hi there,here’s my issue. My Chromecast (unsure of what gen it is, but just the normal black round device) is in the wall behind the tv. So I got my tv mounted on the wall and the Chromecast is behind the wall with all the cords and cables. Obviously...

LisaH1965 by Community Member
  • 6 replies
  • 0 kudos

Resolved! Chromecast interlacing and jumping image

Himy chromecast ultra has recently had a fault, all casting works fine, the image displayed however is showing interlaced lines across the whole screen and is jumping up and down as well, as if an old crt tv with a scrambled image. Was flashing orang...

Jemsharpe by Community Member
  • 10 replies
  • 0 kudos

Resolved! Disney+ crashing on chromecast 4

Hi Im Using Chromecast 4 with google tv.I aready install Disney + apps but eveytime i open the apps and choose profile it keeps on crashing.I installed the latest Disney+ app

Kramervin by Community Member
  • 7 replies
  • 0 kudos

Resolved! White screen casting

Just purchased a new tv. Hisense A6. Built in Chromecast. Any time I cast from my phone the screen turns white. Sound still comes out but no picture. Tried hard reset router reset, different apps. Nothing seems to work. Tv functions fine otherwise. A...

Dwyer1213 by Community Member
  • 24 replies
  • 0 kudos
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