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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos


I bought a chromecast and connect it to our TV. I download the Disney plus and it says update so when I tried to update through the remote it won't update so I uninstall it. Then I tried to install Disney plus again and keep on saying pending. Wait f...

Philjui by Community Member
  • 4 replies
  • 0 kudos

Resolved! Chromecast remote replacement

Hello..Is there a replacement remote for Chromecast. I am aware of the store. There is a huge backload. 3 months.Is there an aftermarket remote I can purchase from a electronic store (ex. Bestbuy)?

Rdog0775 by Community Member
  • 5 replies
  • 0 kudos

Não consigo transmitir o app da Disney!

Boa noite, gostaria de informar que estou com problema para transmitir apps do grupo Disney!!!Alguém sabe a solução? Att, Rafael Gomes de Lima

Resolved! Cast icon

Please help me how to install cast icon on Samsung A10s smartphone in my notification box. Thank you Kind regards Rodney Mavore

Lotex26 by Community Member
  • 4 replies
  • 0 kudos

Cast Chromecast trial subscription

I started a trial subscription with Cast Chromecast and cannot connect the wifi to my TV so I want to cancel my trial subscription. How do I do this?

Cannot Chromecast from phone to pc

Cannot Chromecast from phone to my HP laptop. Cast tab says no devices found . Neither the phone can find the pc

Stecder by Community Member
  • 1 replies
  • 0 kudos

Chromecast just stopped working

So bought this about a year ago, I believe, and all of a sudden, I no longer can get to the Google Home screen, nor am I able to see anything, except for a white light glowing on the actual device itself.

Resolved! Outdated device firmware

When I try to connect with my realme android tv it says outdated device firmware

Resolved! Replacement Remote

Is there a way to order a replacement remote for the Chromecast with GoogleTV?

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