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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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  • 8 kudos

Setup

I'm using only my data from my phone, so I've set up hotspot for another phone and to ask Chromecast to locate the first phone via hotspot. Chromecast finds the first phone buy won't connect?

Chrome cast

My chrome cast keeps saying low power or no power but it is plugged it. We have tried all the solutions on their website and nothing works, please help!

Caden by Community Member
  • 600 Views
  • 4 replies
  • 0 kudos

Chromecast with Google TV Remote problem

Remote not able to power Sony receiver on and off anymore. Used to work great until yesterday. Went through resetting the remote and still won't do power, does volume however.

rdweiler by Community Member
  • 852 Views
  • 7 replies
  • 0 kudos

Chromecast Gen 1 or 2 cannot connect to Wifi Via Home App

My chromecast was working fine until a few days ago when it said it couldnt connect to my wifi. I factory reset my router and chromecast. I tried to setup using the home app but it said it was too old and that I needed to download the Device Utility ...

jermo87 by Community Member
  • 1321 Views
  • 4 replies
  • 0 kudos

Google mini and chrome cast not working

Hi,So I think both are related to the same issue. From one to the other moment both devices stopped working with the Home app, they didn't respond in the app anymore. But when I gave a command to the home mini it worked and my Chromecast was still co...

Resolved! New Chromecast Audio won't work on 5gHz network

Just picked up a new, unused Chromecast Audio. On first use it did a firmware update to 1.56.281627.Set up with an Android app works fine (even hear the tone thru the speaker) right until the end. Once the process is finished the Chromecast Audio can...

NickBNZ by Community Member
  • 2422 Views
  • 5 replies
  • 0 kudos

Resolved! Chromecast audio has no power

Hi, my Chromecast audio won't power up. I've tried different power supplies but still no LED.Any ideas? Thanks.

ctbc140 by Community Member
  • 432 Views
  • 4 replies
  • 0 kudos
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