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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10380 Views
  • 0 replies
  • 8 kudos

Resolved! HDMI Issues with Amazon Prime

Whenever I try watching something on Amazon Prime, the picture glitches out and I get a message that says there’s a problem with the HDMI connection but I’m able to stream all the other applications on my TV with no problem. I’m able to see my Amazon...

lena1 by Community Member
  • 7662 Views
  • 4 replies
  • 0 kudos

Resolved! Google tv

So I've had my Google tv for a few years now and have had zero problems with it till my remotes batteries became low and would get warning on screen. Usually I'd dismiss it and promptly forget, which was fine till they actually died. thinking I would...

Alekia81 by Community Member
  • 615 Views
  • 4 replies
  • 0 kudos

Resolved! Windows 11 not detecting chromecast

I am trying to cast from a Windows 11 desktop to a Chromecast. I am in a school, operating on the school wifi. The room that I am trying to cast in (hereafter referred to as "The Great Room") is surrounded by other classrooms, several of which are al...

Streaming

My Streaming platforms won’t play anything in English 

chromecast 2 available for specific video sites

Hi I have 10 chromecasts in 10 different romms, but connected in same wifi, I tried all options about how to fix problem with ,,available for specific video sites" It helps, but on 3 days after 3 days same problem... What I need to do?

tms by Community Member
  • 316 Views
  • 1 replies
  • 0 kudos

enable cloud services button not showing

when i right click cast button, enable cloud services button is not showingneed it for casting on google meet with audio and videohelp much needed thank you.

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srinivas by Community Member
  • 1120 Views
  • 3 replies
  • 2 kudos

Chromecast audio not detected

Hello, I have a Chromecast audio connected to my network.I can cast without any issue from my phone, however on my laptop the Chromecast is not available.I followed the steps listed in https://support.google.com/chromecast/answer/3249268 -> not solve...

stevend by Community Member
  • 841 Views
  • 8 replies
  • 0 kudos

Resolved! My Google Chromecast is running on Android version 10.

Hi everyone. My Chromecast Google TV is running on Android version 10 instead of the latest version 11. When I run a software upgrade test I get a message that iam using the latest version. Someone advice me how I can upgrade manually to version 11.

mizeituni by Community Member
  • 567 Views
  • 4 replies
  • 0 kudos

Will Chromecast stream in 4K on TCL L43P2US

I am planning to buy Chromecast with google tv for the sole purpose of Netflix and prime video streaming. My TV is TCL P2 series which is a 4K TV. But I don't know if it has HDCP 2.2 or not and also it doesn't support HDR only 4K resolution through H...

Stoped cast when phone screen off

Hello everybody !I have a problem that I don't understand.. Since the update to the new to the new version of android when I go to YouTube and I cast a video when my screen turns off the cast also stops. it only does this on YouTube. everything is up...

bapt by Community Member
  • 955 Views
  • 1 replies
  • 1 kudos
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