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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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  • 0 replies
  • 8 kudos

New Google Chromecast 4K not completing initial update

I'm having an issue trying to finish setup on my Chromecast 4K with Google TV. I can set everything up with or without my Google home app on my cell phone, but once it gets to the downloading system update screen it will sit there for up to 3 hours s...

Dangbei projector is not a tv option when installing

Hi, Im installing Chromecast in a Dangbei Mars Pro projector and, when i need to select the tv brand, my device is not an optionWhat is the solution? Shall I select another brand? Thanks!

Gilead by Community Member
  • 200 Views
  • 1 replies
  • 0 kudos

Chromecast not working with ethernet adapter

I have been successfully casting PC screen to TV with Chromecast second gen for years. There is always some glitching with the audio so I decided to try ethernet adapter. Once I connect the chromecast to the ethernet adapter I cannot select the devic...

smp54 by Community Member
  • 181 Views
  • 1 replies
  • 0 kudos

Chromecast goes offline frequently

My Google Chromecast frequently goes offline even though it's right near the router. I have tried different distances from the router, but to no avail. I'm very certain the Wi-Fi signal is stable, so that is not where the problem is. I think the Goog...

jasongm by Community Member
  • 91 Views
  • 1 replies
  • 0 kudos

Chromecast Google assistant not working with remote

Hello.I'm having trouble with my google assistant on my chrome cast not working on the remote control.it seems to work from my google home app just fine, as well as the microphone button on some first party or third party apps.But the actual google a...

Dakacko_ by Community Member
  • 283 Views
  • 6 replies
  • 0 kudos

Chromecast Audio

Google Audio hadn't been used for a while, so it needed to be set up on a new network. Factory reset, used the Home app to add a new device, found the device (connected to the Chromecast Audio via wifi), heard the sound, and when signing it in to the...

Geoffrey1 by Community Member
  • 163 Views
  • 1 replies
  • 0 kudos

Resolved! Can’t connect Google tv

I recently moved house and lost my remote for Google tv as I’m not connected to WiFi on the tv since I never had the remote when I moved I’m not sure what device I have

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