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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11144 Views
  • 0 replies
  • 8 kudos

Cannot watch star+ on Chromecast 4

Hello! I bought my Google Chromecast recently and I've been having a blast. Now i want subscribe and watch star+, the app is even suggested to me but when I want to download it, it shows me a message sating "my device is not compatible with this vers...

Andresnb by Community Member
  • 9357 Views
  • 10 replies
  • 7 kudos

Chromecast you don’t have access to this service

Hello we are an Google education site with around 50 Chromecasts that teachers use to cast to the whiteboards using chromebooks, last week all of our Chromecasts stopped allowing casting with the message “you don’t have access to this service, to req...

chromecast

 mobile and wifi on same network. Wifi modem does not.have AP isolation.

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Chromecast Gen 3 and Gen 2 crash constantly when streaming Youtube

Hello,This started happening recently.When casting Youtube to a Chromecast Gen 2 (also tested Gen 3, I have both) after five minutes or so suddently the stream stops and I'm taken to the screen with the screensaver.I have to restart the stream and th...

sercero by Community Member
  • 1403 Views
  • 8 replies
  • 0 kudos

Chromecast with Google TV won't autoplay from linked services

If I ask my Google Home to watch a video from Netflix, Disney+, or any other linked service the Chromecast won't play the episode/movie. The Chromecast will load the app and go to the correct series but it will sit there at the series screen and requ...

avitrek by Community Member
  • 820 Views
  • 3 replies
  • 1 kudos

Needs Activation

Hello, We moved and are setting up our Google home system. One of the Google minis and our chrome cast show up as "needs activation" in the add device section of Google home. You are not able to select either. We tried factory resetting and also unpl...

adara by Community Member
  • 1592 Views
  • 5 replies
  • 1 kudos

Resolved! Google chromecast

So I already have the chromecast hooked up to my tv and already did a factory reset 2-3 times on my chromecast and it started blinking white and It’s showing a screen where it says welcome to get started download the google home app on your phone or ...

JTurner1 by Community Member
  • 2952 Views
  • 4 replies
  • 0 kudos
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