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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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Chromecast + Samsung A10

Hasta hace poco andaba bien pero ahora debo reiniciar el celular para que aparezca mi chromecast. Después anda bien, ´pero al día siguiente debo reiniciar el celular de nuevo. Esto sucede una y otra vez y es molesto. ¿Alguien sabe cómo se soluciona?

Factory reset Chromecast - Parent permission

I have switched ISP and need to set my Chromecasts up again. Unfortunately when I try to connect to the WiFi, I get the 'could not communicate with your Chromecast' error.I am trying to factory reset it, however I then get a 'Parent permission needed...

Disney Plus - Your device is not compatible with this version

I have had this chrome cast device for a few months and I am still unable to download Disney +. I have an ongoing subscription with Disney and I am now desperate to get it to work on my tv. I cannot download it and consistently have the message “Your...

Chromecast with GoogleTV - Green lines on screen

I have 2 devices and 1 started to get green lines on the TV screen when trying to watch on any app through GoogleTV. The TV is a smarttv so I can still use some of the Apps on the actual tv, but I can't anything with the chromecast without the green ...

Resolved! Can’t connect chromecast to tv

I am trying to set up another Chromecast device on a TV that previously was connected. I’ve gone into my home and I’m not getting the welcome screen on my TV. I’ve gone into the chromecast.com/set up and nothing happens. I’ve never had a problem sett...

Mamacita1 by Community Member
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  • 4 replies
  • 0 kudos
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