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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11019 Views
  • 0 replies
  • 8 kudos

Chrimexssr with Google TV remote gets hot

I have a Chromecast with Google TV and am having issues with the remote. It seemed OK other than the batteries not lasting long but then yesterday after I replaced the batteries the remote started getting really hot. Now the remote won't work at all ...

Callmemarc by • Community Member
  • 2277 Views
  • 16 replies
  • 4 kudos

Chromecast Remote

My pal in DC bought me a Chromecast for Xmas (I’m in Canada). I’ve set everything up correctly (my whole house is Google/Nest other than an iPhone), and I cannot get the remote to work (I’ve tried for a month now). Installed, reinstalled, hard reset,...

Resolved! No connection after set up

I have 2 2nd Gen Chromecasts and began having issues with them.I done the factory resets on them and set them up as new devices, they set up fine and it then says good to start streaming however as soon as the set up is complete it says disconnected ...

Ellie88 by • Community Member
  • 453 Views
  • 4 replies
  • 0 kudos

Chromecast remote not connected

My Chromecast remote doesn't pair to the TV even though the batteries still work. The LED pulses when I remove the battery, hold the Home button, and put the battery back in. Every other time I've tried to control the Chromecast using the remote it's...

hayleyb by • Community Member
  • 538 Views
  • 6 replies
  • 0 kudos

chromecast help

i dont know which gen i have . when i get to the end of setup it says cannot connect restart router. i did this 4 times. can someone help me get this working. thank you.

Notification to redeem Netflix Voucher disappeared when clicked on

Hello - I purchased a Chromecast w/ Google TV that came bundled with 6 months of Netflix.I activated the Chromecast sometime in December of last year, but had held off on redeeming the Netflix offer as wasn't going to be home much.Fast forward to tod...

REMOVE GOOGLE FROM MY TV (LIFE)

My vizio tv came with smart cast (I'm told bye vizio and google its chrome cast) I never asked for this..I do not want this on my tv in any way..every time I pause my TV I have to look at google photos....How do I remove this! ty

fightu38 by • Community Member
  • 435 Views
  • 5 replies
  • 1 kudos

Chromecast only producing Stereo PCM sound

I have the Chromecast sound settings set to Manual and Dolby Digital, but only stereo pcm sounds comes out of my Sonos Arc soundbar. Other streaming devices like the TiVo 4K produce Dolby sound just fine when using the same HDMI ports on my Sony Brav...

Wake up Chromecast via TV remote.

I have a chromecast 4.0.It is connected to the TV via HDMI and I use the original power supply.At the moment I see one small problem.When I use TV and change source to Chromecast using the TV remote control, I have a black screen after switching from...

arturb by • Community Member
  • 501 Views
  • 1 replies
  • 0 kudos
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