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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Chromecast with GoogleTV - Green lines on screen

I have 2 devices and 1 started to get green lines on the TV screen when trying to watch on any app through GoogleTV. The TV is a smarttv so I can still use some of the Apps on the actual tv, but I can't anything with the chromecast without the green ...

Resolved! Can’t connect chromecast to tv

I am trying to set up another Chromecast device on a TV that previously was connected. I’ve gone into my home and I’m not getting the welcome screen on my TV. I’ve gone into the up and nothing happens. I’ve never had a problem sett...

Mamacita1 by Community Member
  • 4 replies
  • 0 kudos

Resolved! Chromecast connected to old wifi

Hello, I’m currently running my household completely on a wifi extender. It has never had any issues but my grandma changed the wifi name and now I have to change it on my chromecast. Problem is, I already deleted the device off my google home app so...


Tv skryn

riman by Community Member
  • 4 replies
  • 0 kudos

Resolved! Loading please wait

It cast to just dance now I see it on the TV. But I'm on phone it says loading please wait for 5 mins the then it shuts off

Getting emails about someone elses Chromecast?

I keep getting emails about when someone else adds things to their Chromecast or other people join it. why would I be getting these emails?? last email was about adding a new nest deviceone before that was them allowing another person to join.

Resolved! Google Assistant

Hello,I recently bought a Chromecast with Google TV, and I really like it. When using the Google Assistant (by pressing the black button on the remote and speaking to it), sometimes I get a locked results. For instance, if I say, 'Home Town', it'll t...

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