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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11155 Views
  • 0 replies
  • 8 kudos

Bad video quality casting youtube app on andriod to chromecast on TV

The video quality is bad and constantly changing when i cast YouTube from the app on my phone to Chromecast plugged into my tv. This problem only happens with the content, not the adverts. The content quality is like looking through victorian era gla...

Anomaly by • Community Member
  • 27350 Views
  • 51 replies
  • 4 kudos

Google TV flashes to Static

Our Google TV occasionally flashes picture modes and ends on white static. Issue can be resolved after unplugging and plugging it back in but this happens about once a day.Tv itself is fine and other devices work fine without this issue. We've also t...

Whyfi by • Community Member
  • 1976 Views
  • 2 replies
  • 1 kudos

Disabling Dolby vision

Is there a way to disable Dolby vision on Chromecast with google Tv? My tv does a really bad job of colors and brightness in dolby vision which made me hate Dolby Vision and the lack of option to choose HDR vs Dolby Vision so I was wondering if there...

Lostgod91 by • Community Member
  • 2257 Views
  • 1 replies
  • 1 kudos

STAY. IN. AMBIENT. MODE.

Seriously, I'm going to return this trash.My Chromecast is sitting in Ambient Mode.I cast Spotify.Now it's on the GOD **bleep** HOME SCREEN for no reason, showing ADS and a mostly static screen. THIS WILL RUIN MY **bleep**ING TV.WHAT THE **bleep** DO...

Resolved! Chromecast missing when in phone/tablet mode

Chromecast missing when in phone/tablet mode in Chrome recently. IF I enable "Desktop" mode in Chrome the icon is available.Why has it gone missing in phone/tablet mode?! It works in other apps like Pandora, Youtube, Google Home etc. But in Chrome is...

Tiny subtitles when casting.

1/26/2022 it was working fine now both Disney+ and Star+ have really tiny subtitles. Already changed the subtitles on my phone and web to be big but they are still small on the chromecast (3rd gen)Any solution?

ab2 by • Community Member
  • 776 Views
  • 5 replies
  • 1 kudos

Chromcast staying on youtube screen.

Once my video queue has completed, the YouTube app no longer closes. Rather, the new chromcast firmware sits on the YouTube app screen. This has caused burn in damage to my television. One of the main reasons I use chromecast is the fact that in ambi...

EVGAFTW by • Community Member
  • 221 Views
  • 1 replies
  • 0 kudos

Can't connect my google tv remote after factory reset

Hi,I've done a reset factory to my Chromecast with google TV and now I can't connect the remote.The google TV is stuck in 'Start Pairing' mode unable to connect or continue the boot process.The remote light is on without pulsing, and pressing on the ...

ez1124 by • Community Member
  • 343 Views
  • 3 replies
  • 1 kudos

Resolved! Audio issue via Netflix ,

Hi all, I have a simple request, set up a new CCwGTV in my media roon ,via a projector ,and Ihad to purchase a HDMI audio splitter with an optical cable to my vintage Sony receiver that does not have any HDMI ports, It works great on all our local ch...

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