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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11022 Views
  • 0 replies
  • 8 kudos

Chromecast in college

Hello! I live in a college dorm and use the school wifi (eduroam). I got a chromecast last year and managed to make it work by using my PC as a hotspot (windows 10). Now the chromecast won't connect to the hotspot no matter what I try, just says "che...

anoncow by Community Member
  • 1270 Views
  • 4 replies
  • 0 kudos

Unable to activate Chromecast

Hi, I have bought a Chromecast and I am unable to set it up. I am attempting to 'activate' it through the Utility app, but Everytime I start the activation after it finds the device, I get the error message "Unable to communicate with your Chromecast...

Shaunoh by Community Member
  • 4372 Views
  • 12 replies
  • 0 kudos

Resolved! Using Chromecast Ultra via Google Home voice

Until recently I was able to operate the Chromecast Ultra integrated in the Google Home app by voice ("switch on" switched on the TV via the Chromecast connected to HDMI) this has recently stopped working. Why is this and is there a solution?

Iced by Community Member
  • 673 Views
  • 6 replies
  • 0 kudos

Resolved! Chromecast with Google TV wont work with Pioneer AVR

I am trying to connect a new Chromecast to my Toshiba TV via my Pionner (VSX-520-K) AVR, but with get no video on my TV. I have 3 HDMI input on the AVR and have tried all 3. Connecting the device directly to the TV works fine.I tried power cycling th...

AF1 by Community Member
  • 1403 Views
  • 6 replies
  • 0 kudos

Using Chromecast Ultra over Ethernet

I have a Chromecast Ultra. I need to use it in a place with Ethernet connection but too far from stable WiFi signals. I set it up by placing it near the WiFi signal. Everything went fine and I was able to cast video to it.However, when I move the dev...

kebugcheck by Community Member
  • 2202 Views
  • 8 replies
  • 0 kudos

Resolved! Cromecast

I can’t find Chromecast on my iOS device. To cast

Why i can’t cast from iOS?

Hello, so i have an issur right now.i have an iphone 8, and a recently bought chromecast version 3. When i first got the chromecast it was updated to a newer version. Before that i had a chromecast 2 that had the same issue after it was updated. so w...

Resolved! No surround sound when casting HBO Max

A few days ago, I stopped getting surround audio when casting HBO Max with my Chromecast Ultra. Whether I'm casting a new movie or a TV show, I only get stereo audio for some reason. Does anyone know a fix for this? I've deleted and re-installed the ...

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5299 by Community Member
  • 361 Views
  • 4 replies
  • 0 kudos

Music & ambient mode

I hate the way goog shows still photos on my screen while playing music. I always cast to a group and that way ambient mode kicks in and it doesn't burn my OLED. I also enjoy looking at all my old pictures. We have TVs scattered around the house and ...

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