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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10383 Views
  • 0 replies
  • 8 kudos

Chromecast Google TV does not go in standby

Hello everyone! It seems that my Chromecast HD with google tv doesn't go in standby mode. Even if the TV is turned off, the Chromecast appears to be perpetually online and streaming content (which I just can't see because the TV is off), except when ...

arma988 by Community Member
  • 166 Views
  • 1 replies
  • 0 kudos

Chromecast to a non-wifi tv

I have an old Samsung TV with an HDMI port but cannot be connected to a Wi-Fi connection. Can I use Chromecast on it? Will 4k work be compatible with it? or HD? Suggestions needed.

mhafsah by Community Member
  • 350 Views
  • 4 replies
  • 0 kudos

No sounds on chromecast devices

Multiple devices not getting sound from device. We have restarted, reset, and replaced some devices. It appears to possibly be an issue with a chrome update. Curious if anyone else experiencing this issue? Staff are casting from chromebook to chromec...

MikeJ2 by Community Member
  • 93 Views
  • 1 replies
  • 0 kudos

Chromecast with android tv 4k can not play back MKV files.

I have a library of Movies on a plex server in MKV format. They play back just fine using the plex app on PC, Android, my smart LG tv, a Samsung smart tv, and even a Mi stick with Android TV on it. But not on the Android TV Chrome cast. WTF google. C...

Gleepicus by Community Member
  • 740 Views
  • 3 replies
  • 0 kudos

Resolved! Google Chromecast 4k Tv Cannot connect to old tv

Hello, a year ago I purchased a Google Chromecast 4. When I first connected it to my TV everything worked without any problems. After that, I didn't use the TV for about a month, and when I reconnected the Google Chromecast 4, it didn't connect or lo...

Tomas6 by Community Member
  • 298 Views
  • 6 replies
  • 0 kudos

Chromecast 4K TV does not work with Denon x6700h

I connect the Google chromecast 4K TV to the hdmi1 input port (CBL/SAT) of my Denon receiver X6700h, however, there is no video nor audio output from the hdmi output port. I tried to connect the same Google chromecast 4k tv to my projector hdmi port ...

pipibjc by Community Member
  • 304 Views
  • 1 replies
  • 0 kudos

Casting to the TV

Every time I cast from any device to the third generation chromecast the TV pops up with a black screen and a blue cast symbol. I've restarted the chromecast, restarted the router, soft rebooted the Samsung tv and nothing seems to fix the issue. Any ...

Chromecast automatically connects

Hey, million dollar company. I know you have a lot of things to do but fix this, but this is so annoying. My pc automatically casts to some device for no reason, don't you think that's a big breach of privacy? Would try and fix this pronto. If it hel...

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