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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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  • 8 kudos


Plz sir my gamil account google couldn't verify account belongs to you. Please register

Karma by Community Member
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Resolved! Google Home not finding my chromecast1 that is active

I had a chromecast (1 gen) that worked fine. I recently updated my wifi and so lost connectivity. I tried the factory reset and got to the screen on the TV where I see the welcome screen asking me to go to or use the Google Home ...

marr1 by Community Member
  • 7 replies
  • 2 kudos

Chromecast 3 gen

Hi there I have the Google home app and I've tried to set up Chromecast with the 3rd gen device.Each time I try and set Chromecast up it says that my internet Wi-Fi name all Wi-Fi password is incorrect but I have checked this many times and it's not ...

Monk90 by Community Member
  • 4 replies
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How to fix this

Disconnected deviceConnect to your Wi-Fi to castCheck that Disconnected device is online and yourphone or tablet is connected to the same Wi-Finetwork. Additionally, make sure local network accessis enabled in your phone or tablet's privacy settings....

Slap_ by Community Member
  • 5 replies
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Resolved! How to completely hide chromecast slide show?

I've found lots of information about customizing the Chromecast ambient mode slide show, but how can I completely get rid of it? I have a room where I leave the TV on 24/7 to keep it available to play music or apps. I don't want a slideshow, or any b...

robbeads by Community Member
  • 5 replies
  • 0 kudos

Volume control not working properly with Bluetooth speakers

Hi, i found that i can't properly control volume on chromecast when its connected to Bluetooth speakers. I can increase volume 2-3 times from 0 after that another level doesn't do any difference with actual Volume. I tried yt soultions but didn't wor...

Krishn by Community Member
  • 7 replies
  • 1 kudos

Order of apps on Chromecast resets when flash drive disconnects

I recently got a USB hub and connected a flash drive to my Chromecast w/ Google TV to increase storage. I moved a bunch of apps over. Sometimes I will, usually accidentally, unplug the flash drive. When this happens, my carefully crafted app list get...

erictbar by Community Member
  • 6 replies
  • 2 kudos
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