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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

davidking by Platinum Product Expert
  • 2047 Views
  • 0 replies
  • 6 kudos

Resolved! Chromecast refuses to connect at 2nd step

Hi there; I moved and live in a different place now. My routers have different names now, but my Chromecast-Dongle cannot be convinced to work properly.Yes, it is recognized as such, the Code displayed on it corresponds with the one I see when trying...

Tomorrow by Community Member
  • 453 Views
  • 2 replies
  • 1 kudos

Casting issues

Hi , I have been trying to cast videos from my android tablet onto my TV using chromecast but it's not working. I tried rebooting, turning on and off, using my iPhone. Nothing works. Chromecast goes through the whole connecting thing, everything is c...

Kamal6 by Community Member
  • 417 Views
  • 3 replies
  • 0 kudos

Can’t find Chromecast on app

Hey!Since Apple launched the new iOS15 (and iOS 14.8 for iPad), I now can’t cast to my tv. I’ve gone through all the troubleshooting steps, even the advance troubleshooting but my Chromecast is still not being picked up by the Google Home app on eith...

SharynC by Community Member
  • 502 Views
  • 3 replies
  • 0 kudos

Resolved! Casting issues with bell fibe TV app

The Bell Fibe TV app worked via Chromecast Ultra since installed 8 months ago, now we keep getting an error message whenever trying to cast.. works perfectly with other apps, only the bell app is giving us problems.

Connection issues

Is it possible to connect the TV that is not completely smart the only app it has on it is Netflix as well as YouTube It is immediate TVI guess they are called but I would really like to somehow connect it to my Alexa or Google home as I do not have ...

JROULEAU by Community Member
  • 484 Views
  • 4 replies
  • 0 kudos

Chromecast for Google TV Very that it's you Message

I have spent over 3 hours & still unable to get my Chromecast for Google TV I purchased today. I have reseted the Chromecast for Google TV to factory settings 3 times now & I still can't get it working. The set up process seemed to work fine, I conne...

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fabiomacey by Community Member
  • 1153 Views
  • 3 replies
  • 1 kudos

After update unable to cast

Everything was working well enough but i foolishly updated the Google home app now im unable to cast from a website or even YouTube.

Dalmain by Community Member
  • 363 Views
  • 3 replies
  • 0 kudos
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