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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10998 Views
  • 0 replies
  • 8 kudos

Resolved! Help! Remote not working but light is on.

Our google tv white remote has decided to stop working. I changed the batteries but nothing has changed. The white light is on but the remote is unresponsive. How do I get it working again? Please help, my kids are driving me nuts! Haha

Tb101 by Community Member
  • 1330 Views
  • 4 replies
  • 0 kudos

chrome cast

El chromecast tiene apenas unos meses de uso, funcionaba bien, hasta que de pronto no se puede reinstalar, ni reiniciar, ni homecast lo reconoce desde mi celular ni desde la computadora, seguí todos los pasos pero sigue parpadeando de color naranja y...

Resolved! No dolby digital plus sound

Hi,Does anyone recognize the problem that I don't get dolby digital plus sound? My chromecast with google tv is directly plugged into a dolby digital plus able AVR (NAD T 747). The sound settings for chromecast indicate that the AVR is Dolby Digital ...

Evertjanus by Community Member
  • 2418 Views
  • 12 replies
  • 0 kudos

Equalizer missing in Chromecast settings

According to the Google help document, to adjust bass & treble on the Chromecast you go to Settings -> Audio -> Equalizer. But I don't have an equalizer option in my settings. There is only "Groups", "Group delay correction" and "Surround sound". Wha...

Linkowich by Community Member
  • 3345 Views
  • 12 replies
  • 3 kudos

Chromecast built in

Says no wifi info .. won't set up device... Add emails or update address

Google photos on Google home disappeared

My albums in Google home in ambient disappeared...how do I reinstall? And I have Chromecast built I . I can't set up new device from home app. Doesn't find my device says under set up. says no wifi info can't add email or home address

Resolved! Chromecast

I used to be able to use this device at my previous place but I can't get it to work after moving to my new home. I did factory reset but yet not able to set it up either in Google home or Nest.

JNo by Community Member
  • 478 Views
  • 4 replies
  • 0 kudos

Laggy when casting a tab (from laptop to TV) only in full screen

I have been using Google Chrome to cast tabs all the time onto my TV. It worked on my 10-yr-old laptop (Windows 10) for long time. I recently bought a new laptop (Windows 11) Surprisingly the casting isn’t working perfectly like before. Everything is...

BigZerG by Community Member
  • 818 Views
  • 1 replies
  • 1 kudos
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