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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos
Aruto by Community Member
  • 0 replies
  • 0 kudos

Gmail google account Not recover Change two step email id

My Gmail Account Not recover two step Verifacation not complete My mobile Number Recive google msg but secound gmail code not rceive plz chage my gmail id two step verificatin chage ######### please help Thanks

daljeet by Community Member
  • 0 replies
  • 1 kudos

Resolved! Chromecast with Google TV won't turn off CEC enabled TVs

I have 2 Chromecasts with Google TV, both connected to different brand TVs in different rooms. CEC enabled, all correctly connected.Up until about a month ago, Google Assistant could successfully control the TV's using the Chromecast (both thru my Go...

Resolved! Chromecast Google tv system update stuck on zero and times out

Hi,I recently opened a new Google TV chromecast however on setup the system update is stuck on 0% and eventually times out. Chromecast reports '[insert router SSID here] cannot reach the internet'. That's not right as all my other devices are happily...

koax26 by Community Member
  • 11 replies
  • 0 kudos

Gokgle Cast Set up to a Roku Smart Tv

Good evening all, Can someone please help me to successfully complete setting this feature? Maybe I'm doing something wrong. I downloaded the app and tried to cast however it is not "finding" my device- a Roku Smart Tv. Thanks in advance

Mrswash by Community Member
  • 4 replies
  • 0 kudos

Resolved! Chromecast won’t communicate

My chrome cast has worked flawlessly the past couple years. I moved into college and i opened the google home app to find my device and it isn’t there so I looked at “” and it told me to reset my device. So I did, I reset it and I ...

Resolved! Chromecast not connecting to wifi

My chromecast has stopped casting from my mobile to tv, but it has a display on my tv screen. From my youtube, it says the device was not found. I reset my chromecast, did changed my router password, reset my tv, unplugged the chromecast from my tv, ...

Mhyleszy by Community Member
  • 4 replies
  • 1 kudos

Resolved! Remote control

Remote control not working properly 

MikkiY by Community Member
  • 6 replies
  • 0 kudos

Resolved! Chromecast

What does Chromecast Ultra provide above regular Chromecast? 

GSSI by Community Member
  • 5 replies
  • 0 kudos
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