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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

New Wifi - cannot connect chromecast

I have new internet connection and need to connect new wifi connection and cannot figure out how to do this - can someone please help me??! Not sure if I checked the correct options above, either!

VLR by Community Member
  • 1 replies
  • 0 kudos

Video not casting but audio does

It will cast my screen fine but when I try to cast something downloaded it only plays the audio with no video. I can't stream bc I don't have the best internet in rural America. So how can I fix this please.

mmterrill by Community Member
  • 1 replies
  • 0 kudos

Disney+ and Bluetooth headphones

Disney+ audio does not play over Bluetooth headphones when watching content on the Google TV app. You can hear the system sounds when navigating within the app, but sound does not play when a movie or show starts. I've done all the things normally su...

garisonr by Community Member
  • 8 replies
  • 0 kudos

Chromecast turning on (nightly) while watching TV

I'm often up very late in the evening. I have a Chromecast (2nd gen) connected to my Samsung Smart TV (plugged into my HDMI 3 port). For some unknown (to me) reason, almost every night sometime between 2am and 3am (it's not exactly at the same time e...

No application audio when casting from desktop PC to chromecast

I am having issues casting my Desktop's audio and video to my chromecast successfully. I can click the cast to button in the chrome browser, then I select cast my desktop, and then I select my chromecast device. When I do this the video successfully ...

Mtlhd1011 by Community Member
  • 2 replies
  • 0 kudos


I can't connect to my WiFi  to my Chromecast 3rd generation 

Chromecast not casting Hulu or Google Home

Chromecast was working fine, then stopped casting Hulu or mirroring from Google home*. Netflix casts fine. I did the usual resets, no luck. It was older, so I bought a new Chromecast (Gen 3), got same problem. Strangely, on Home, the Chromecast scree...

Lford by Community Member
  • 11 replies
  • 1 kudos

Chromecast tv constantly disconnects from wifi

This has all the makings of a great product, wrapped up in a nice looking package with a simple (if cheap feeling) remote, what's not to like?Maybe the fact, that it almost never works!I bought this to replace a 2nd gen chromecast which was very good...

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