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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 10945 Views
  • 0 replies
  • 8 kudos

Chromecast no video just sounds when casting from Netflix

I have been using my Chromecast 3rd gen pretty well during the first half of 2021. However, sometime during September, when I tried playing movies from Netflix and Youtube, all I hear are the audio from the videos. The TV screen is completely black. ...

Wifi

My chromecast is set to an old internet, and whenever I connect it to the new network, its saying my phone needs to be connected to the same network? However, I can’t connect to the chromecast unless I’m linked to it through my wife settings, so beca...

Chelseal20 by • Community Member
  • 1143 Views
  • 4 replies
  • 0 kudos

Google TV remote control Prosonic LDD24300

I would like to use the Google TV remote to power on and control volume of my Prosonic TV. Google TV remote has a very long list of different TV sets supported, but unfortunately Prosonic LDD24300 is not on the list. Does anyone know if one can custo...

Chromecast- No Devices Found

Chromecast works fine from phone and used to be ok from Chrome on my macbook but now I can't find it when I 'Cast' from Chrome browser. "No Devices Found". Definitely on the same wi-fi and have tried resetting laptop, chromecast, chrome app is up to ...

Issue casting and trying to update firmware

Hi i have issues casting from my spark aport app. It keeps freezing. Their help desk tried to tell me I’m using a gen 1 chromecast which I am not. my firmware is 1.56.275994 which I think is old but it won’t update past that. I saw something about th...

Lefty by • Community Member
  • 460 Views
  • 4 replies
  • 0 kudos

Resolved! How to request a chromecast voice remote under warranty

hey @Xenopodus I saw in another thread your chromecast voice remote got busted and you couldn't setup your chromecast after factory reset. I'm on the same boat, but couldn't find where to request a voice remote replacement. Would you mind sharing the...

Chromecast with no Internet connection

I’m trying to broadcast a signal from my iPhone to my Samsung TV with a chrome cast G7X7. I don’t have an Internet connection at my home except through my phone. I read on Google that You can switch your Chromecast to work without Internet connection

Ek0 by • Community Member
  • 817 Views
  • 3 replies
  • 0 kudos

GoogleTV soundbar volume control via IR not working properly

Hi, I'm using the latest Chromecast (with the IR remote), and have been trying to set up the remote to work with my Polk soundbar (Polk MagniFi Mini - connected to the TV via an optical cable). I've set up volume control via the preset profiles Googl...

anatolyr by • Community Member
  • 952 Views
  • 6 replies
  • 0 kudos
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