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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Chromecast with Google tv won't Autoplay Netflix or YouTube tv

Running latest version of Android tv and when I tell a home speaker "play ESPN on Google TV" which is name of the device the tv will turn in and display the home screen of Google tv but it will not complete the action and go to ESPN. On an old Chrome...

Naterade by Community Member
  • 3 replies
  • 2 kudos


Recently sometimes I get a message from YouTube only that the system detected unusual traffic on my network.

AhmedSeif by Community Member
  • 4 replies
  • 0 kudos

Chromecast no longer works after firmware upgrade to 1.56.264660.

About a week ago, my Chromecast Ultra stopped being available for casting. I looked and noticed it had upgraded the firmware to 1.56.264660. Prior to the upgrade, everything worked fine. It is still available in the Home app - I can reboot it from th...

Richard_ by Community Member
  • 46 replies
  • 6 kudos

Resolved! Chromecast sound

I can stream video (Netflix and HBOmax) from my iPad with Google Home, but the audio does not transmit. What can do?

JBG by Community Member
  • 5 replies
  • 0 kudos

Resolved! Chromecast not casting

So l just bought a Chromecast 3rd gen device, and set it up on my Samsung smart tv, using the google home app. All connected and set up ok, but when l pull up a tv program on my Samsung galaxy phone, and click the "cast" logo...NOTHING HAPPENS ! All ...

Tennbloke by Community Member
  • 3 replies
  • 0 kudos

Resolved! Black screen & blue Chromecast icon

Hi,This problem has just started & everything has been ok till few days ago. I use an Android device to cast ChromeCast to my LG TV. My home app is updated as is my chrome mobile. When i click on the CC tab within the movie to cast it tries to start ...

BliTzer by Community Member
  • 6 replies
  • 2 kudos
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