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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10387 Views
  • 0 replies
  • 8 kudos

Setting up wifi on chromecast shared network

I am trying to help a blind resident in the aged care facility I work at set up his chromecast/google TV on his TV. He uses the wifi network supplied by the facility, where all the residents each have a username and password - the network can be slow...

mcoenen by Community Member
  • 520 Views
  • 3 replies
  • 0 kudos

Error

Error T2N6 can anyone help me with this, I haven’t been able to use my chrome cast device for days now

Summa by Community Member
  • 300 Views
  • 4 replies
  • 0 kudos

Resolved! Can I use Google Chrome Cast TV with my Window Desktop

I just bought (November 26) a Google Chrome Cast TV Snow .The sales clerk told me I did not need a cellphone but could cast my Windows 10 Desktop to my PC. My Roku works great but I can't get Google Chrome Desktop to work. The computer store was evic...

abroxis by Community Member
  • 772 Views
  • 3 replies
  • 0 kudos

Resolved! Set up Chromecast

I have purchased a Chromecast device direct from Google, in order to be able to stream content from my Samsung A10 Smartphone to Samsung Smart TV , as the phone does not support screen mirroring. I am unable to set up the Chromecast as instructed usi...

Resolved! Chromecast with Google TV - Dropped Frames with live 4K content

Hello,I recently purchased a Chromecast with Google TV. It's running the latest software and enabled with Google TV.The Chromecast is set to 4K 60hz and connected to a 1Gbit symmetrical internet connection.When viewing live content in 4K, there is a ...

hddbug by Community Member
  • 3191 Views
  • 22 replies
  • 1 kudos

Resolved! Connected to Wi-Fi but internet is password protected

I'm currently on holiday and have brought the chromecast with me. The WiFi here is free and there is no password to connect to it. However, a password is needed through a browser to connect to the Interneti. It's a similar setup to the majority of fr...

LR14 by Community Member
  • 503 Views
  • 4 replies
  • 0 kudos

Resolved! How to get rid of Disney+ recommendations

Why do I get recommendations for Disney+ when it's not included in "Your apps"?Also, I have turned it off in "Manage services".Is there another setting I have missed?Please help.

Gazza1 by Community Member
  • 3506 Views
  • 4 replies
  • 3 kudos

Cannot connect Chromecast

I am in the process of setting up my Chromecast Ultra on my tv. Whenever I try to connect to the wifi so it can be set up, my Google Home app first says 'connected' but then a screen pops up that something went wrong. I have tried resetting the wifi ...

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