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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Can't connect to chromecast built-in

My mobile and tv is connected to same network. When I'm trying to cast my phone, Chromecast built-in is not showing in my mobile phone. So I'm unable to cast to my tv. If anyone faced this issue earlier and resolved now, Kindly help me to resolve thi...

Yogarajan by Community Member
  • 6 replies
  • 2 kudos

Chromecast turning off repeatedly

We have a new Chromecast (less than six months old) that restarts itself, most often while in the Prime or HBO app. Maybe 15 minutes after its been on, it will turn off... Then restart the Vizio tv and open back up to where it was before. Then do it ...

Teevee54 by Community Member
  • 4 replies
  • 0 kudos

Resolved! setting

Hi! what happens when you need to access settings in order to factory restart or reboot your chrome cast device but it won’t slow you to go to your settings because of a wi-fi issue?

Connecting chromecast error message

I’m struggling. We are in an rv, Chromecast won’t connect, says wifi is an issue and make sure location services are on, which they are. Help!

Maguiremel by Community Member
  • 7 replies
  • 0 kudos

Resolved! Trouble setting up Chromecast

I am having a lot of trouble setting up the Google Chromecast with Google TV to cast my phone to my TV. I have a Motorola phone that's new and the brand name of my TV as a specter. I have a hotspot on my phone it is supposed to be able to connect wit...

RGT225 by Community Member
  • 5 replies
  • 0 kudos


what do I do if the buildings community wifi password is too short for the chromecast wifi space so I can not enter the password?

sierra24 by Community Member
  • 3 replies
  • 0 kudos


I have aproblem when I cast an application like live football sends only sound and I don't see pictures on my projector

Keneth by Community Member
  • 3 replies
  • 0 kudos

Resolved! No wifi. Can i use

I unfortunately no longer have WIFI. An i use chromecast with Data from my fone?

Depressed by Community Member
  • 4 replies
  • 0 kudos
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