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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10373 Views
  • 0 replies
  • 8 kudos

Resolved! Google Assistant button does nothing on Chromecast with Google TV

The Google Assistant button on my Chromecast with Google TV remote does not summon the assistant, even though the device is linked to my account (via Google Home) and the required permissions have been granted. Tried changing the Assistant settings d...

Zahogan by Community Member
  • 822 Views
  • 6 replies
  • 0 kudos

Resolved! Can’t set up chromecast

I’m stuck on the welcome screen on my tv and can’t set up my chromecast. I’ve reset the router, done a factory reset, switched the chromecast on and off, no luck. Bluetooth is enabled. Help!

Sfs by Community Member
  • 593 Views
  • 4 replies
  • 0 kudos

Cant connect to mobile hotspot on googke home when setting up

Hey, So recently got a new s21 plus and suddenly my old chrmocast wouldn't connect. I have tried everything to try reconnect. All troubleshooting and the newest chromecast is still connected but old one wasn't. I just went abd got a new one now so bo...

Kyle11111 by Community Member
  • 655 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast with Google TV + BenQ th 585 + Logitech z906

Hello,I use CCWGT with a Beamer ( BenQ Th585 ) and Logitech z906 5.1 system.I cannot get 5.1 however I try. I was reading some articles and some say forcing passthrough via Kodi helps.Is there any suggestions ?

aditmenon by Community Member
  • 795 Views
  • 3 replies
  • 0 kudos

Can't Switch Child Profiles without Adult PIN

For the life of me I can't figure out a way to allow my kids to switch between their child profiles without one of the adults entering in the PIN. Am I missing a setting or something? Does anyone at Google actually have a family with more than 1 chil...

timnolte by Community Member
  • 490 Views
  • 4 replies
  • 4 kudos

Resolved! google chromecast

Hello everyoneI just bought a Google chromecast 3rd gen for my father and I need help figuring something out.I want to use headphones (Bluetooth or wired) with chromecast and the app google home I used to set all up.But I can't find an option to choo...

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