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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

When will GoogleTV support multiple-users?

There are 6 family members in my home. We all have Google accounts. On a centralized, shared TV such as a living room ANY of us might be watching it. Why does Google have such little understanding of their customer's use models? Why are your UI optio...

DJONES by Community Member
  • 3 replies
  • 2 kudos

Stadia google chromecast ultra

I need help with my problem I do not wish to speak with an automated voicemail service provider I need to speak with some one verbally regarding my issue!

Chromecast tv issue

Ever since I installed the chromecast with google TV on my Vizio TV, after turning off the TV, it turns back on by itself a few seconds later, I turn it off again, and then it remains off successfully. Sometimes I turns back on by itself more that on...

Ohmar by Community Member
  • 3 replies
  • 0 kudos

Resolved! Playing video audio from Chromecast to Mini Speakers

I have a Mini Speaker Pair set up. I can use the media tab in the Home App to play music from my Chromecast and Mini's at the same time. However getting it to work for when I'm casting Netflix or any other visual content has been a challenge. I'm hop...

Dustman by Community Member
  • 5 replies
  • 1 kudos

Resolved! Ambient mode

I can't able to see Google photos option in ambient mode please help and do something

Resolved! Chromecast

I was able to set up my chromecast but I can't cast. It doesn't show up on any of apps. I try testing and that didn't work. I made sure my phone and chromecast were connected to the correct wifi. What can I do to fix this???

Natty03 by Community Member
  • 3 replies
  • 0 kudos

Chromecast not showing up in casting tab

We are a school district that has 50 plus Chromecast-Ultra throughout the district. Starting 9/13/21 we had a Chromecast in a room that the teacher was unable to see in the casting option on the Google browser. The teacher however could see all the o...

CMiller by Community Member
  • 8 replies
  • 1 kudos

Can’t setup remote buttons for Hisense 55R7 TV

When I try to setup my Google TV remote to control the power/volume/input of my Hisense 55R7 TV, none of the 16 available code sets for Hisense devices work.I’ve tried setting the buttons up using other various TV brand codes but with no luck. I am a...

Mr_Mezzy by Community Member
  • 6 replies
  • 0 kudos

Resolved! Chromecast abroad

I am abroad and want to use my chromecast - none of the options such as 'forget Wifi' or factory reset are available to me. Does anyone have any advice for me pretty please? [I don't know what generation I have]

kbcara by Community Member
  • 10 replies
  • 0 kudos
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