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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10373 Views
  • 0 replies
  • 8 kudos

Resolved! Chromecast connects several times with different MAC's

I have found that our chromecasts connects several times to the router. Same IP-address but with different MAC-addresses. It can connect up to 10-15 times over a day.I have no other issues with the network at home.

MarcusR by Community Member
  • 1349 Views
  • 10 replies
  • 0 kudos

Resolved! How do I undo a rating that I made on Chromecast with Google TV?

I have a new Chromecast with Google TV.It asks me to rate shows so that it can improve its suggestions to me.I tried it, and I misunderstood the controls.The result was that I downvoted a show that I like, and upvoted a show that I dislike.How do I u...

Resolved! Amazon Prime Video not playing videos through GoogleTV

I can use PC connected to the same TV (via RGB) and go to Amazon and watch Prime Video content, but when I try to view Prime Video through GoogleTV (Chromecast) I eventually get the “Something went wrong” error.I’ve cleared Prime Video’s GoogleTV cac...

Beelymagee by Community Member
  • 7116 Views
  • 6 replies
  • 3 kudos

Resolved! Can you Cast Aple TV +

I have just signed up for Apple TV + but do not have a smart TV. Can you cast Apple TV to Chomecast? ThanksYolanda

YolReg by Community Member
  • 1185 Views
  • 6 replies
  • 1 kudos

Does not play sound

Staying at another place. Cannot communicate to Google Home App on Setup. Set up with a Samsung, does not play sound on most streaming services. It does for some cartoons, but other shows, no sound. Applies for Netflix, Disney+, etc. Any suggestions?...

Wise138 by Community Member
  • 908 Views
  • 10 replies
  • 1 kudos

The new YouTube app not as useful for video discovery

I loved the older version of the app. The recommended section that was separated in section that would evolve depending on the content I watched was really useful and made me discover very interesting new channel. I never watched as much YouTube befo...

JSGasse by Community Member
  • 371 Views
  • 4 replies
  • 0 kudos

Issues with Chromecast on TV

I was casting from YouTube TV when all of a sudden it disconnected and whatever I previously casted is still playing. I also cannot cast from my phone and change the channel on the app. What should I do?

kitypod by Community Member
  • 336 Views
  • 3 replies
  • 0 kudos

Chrome cast keeps rebooting and going through installation.

I recently bought my chrome cast. It worked great for a couple of days and then it started “searching for accessories” and keeps on rebooting. I am not sure why. I read that maybe I needed to plug directly to the wall. I did that and still not workin...

Rmireles9 by Community Member
  • 390 Views
  • 3 replies
  • 0 kudos
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