cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Help Center

Forum Posts

Start a conversation

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11148 Views
  • 0 replies
  • 8 kudos

Resolved! Please help me set up Chromecast! Wifi not showing.

I bought this device today, and the set up process all goes smoothly until I get to the stage where I am prompted to choose which wifi. The list never includes the wifi used by the TV/phone/tablet etc at this end of the house. It does include the wif...

David6 by • Community Member
  • 913 Views
  • 5 replies
  • 0 kudos

Chromecast with GTV storage fills up

I've seen this on 2 of the latest Chromecast w/GTV devices: after using it for about 3 months or so, the storage is totally full and the apps stop updating. I then do a factory reset to get things back to normal (with a couple Gig of free space), and...

WayneD by • Community Member
  • 929 Views
  • 8 replies
  • 0 kudos

Resolved! CASTING

I have a Samsung T.V. My previous smartphone was also Samsung. Never had any problems casting from phone to the t.v. Recently changed phones to Motorola's Ace and can no longer cast Why?

Audio but no video casting local files

Hi everyone. Why doesn't the image of my local files get cast? I would appreciate any suggestions or advice.I have a home video MP4, for example, that I would like to cast to my tv using Chromecast. But I can't, despite weeks of effort. No picture, j...

JBKM by • Community Member
  • 1327 Views
  • 4 replies
  • 0 kudos

Resolved! Not optimizing full screen casting

When I cast from chrome browser to TV and I go fullscreen, there is always a pop-up asking if I want to optimize. I always click "optimize" and it works great. Last time, I clicked "Optimize" and checked the "don't ask again" box. Now it's not asking...

Wamjam by • Community Member
  • 40324 Views
  • 9 replies
  • 4 kudos

Resolved! Chromecast

I tried to cast crave tv and as I did that my internet cut out. ( its a regular issue just happens for a few seconds and then it starts working shortly after) . I dont know what happened but now my chromecast displays only one backgroind image. No ti...

Resolved! Chromecast(gen 1) does not connect to my new monitor

So i just bought a new monitor. It is a MSI Optix MAG322CQR. Our tv still had a chromecast gen 1 so i thought i could just easily use it on my monitor because i heared i could so i tried it out. I connect the hdmi to the hdmi slot and plugged in the ...

Resolved! Chromecast sleep timer no longer works

I used to be able to issue a command via the Home app such as "Turn off TV in 10 minutes" and the Chromecast would turn off my TV in 10 minutes as expected. I'm not sure what has happened lately but this no longer works. The app seems to recognize th...

pgriggy by • Community Member
  • 10561 Views
  • 4 replies
  • 2 kudos
to vote
Labels