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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 7 kudos

Parental Control Configuration

Hi all,Is it possible to configure parental control so that when the TV is turned on by default it is the child's profile?Many thanks

Wont connect

I have a Chromecast Ultra someting, and it won't connect when I have done the steps of connecting. It says it won't connect. I have a smart TV btw.

Resolved! Built in chromecast setting changed by someone in my building

A resident in my building has changed my inbuilt chromecast and now I cant change my setting back. The chromecast isn't even registering to my account. How do I change it back?They keep turning my T.V on in the middle of the night.

Andream88 by Community Member
  • 3 replies
  • 0 kudos

I cannot get Chromecast to work for the life of me

Could someone please help me figure out how to connect the first generation Chromecast with my Wi-Fi I see it on my phone under the Wi-Fi but it will not connect it's saying can I there and no connection and right now I do not have my internet set up...

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