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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
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  • 0 replies
  • 8 kudos

Resolved! DoVi on CC ultra

Will the ultra support dolby vision profile 7 just like the new CCwGT? 

webjunkie by Community Member
  • 1153 Views
  • 9 replies
  • 0 kudos

Google Home built-in Remote control

Today I received and installed on Android 11 the Google Home version 2.46.1.7 update which includes the built-in remote functionality.The remote comes with the following buttons:BackGoogle AssistantHomeMuteVolume upVolume downTouch pad for directiona...

djtetei by Bronze
  • 848 Views
  • 3 replies
  • 1 kudos

Resolved! Chromecast stopped working on Samsung Smart TV

After having great success with casting to our samsung smart tv, the device was not longer detected when connected to the hdmi port. I tried the second port and no success. I checked google home and received the message that the device was not detect...

Fedka2 by Community Member
  • 1351 Views
  • 4 replies
  • 1 kudos

Tv

So I’m kind of lost don’t know what to do yet open I’ll let you all down

Resolved! Chromecasr remote

First question how do I know which version of chromecast, so I can post a question. 2nd question. You say I can control chromecast with android phone. Great. But how do I do it?Do I download something to my phone?

Phlojim by Community Member
  • 554 Views
  • 3 replies
  • 0 kudos

Built-in TV chromecast won’t work

I have a LOGIK TV with built-in chromecast. I’ve not been able to use it through any of my Apple devices (all I have). My devices don’t even register my TV in the chromecast drop down list when I click on the chromecast icon.

Zing971 by Community Member
  • 608 Views
  • 3 replies
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Google TV remote control just stopped working!

My new Google TV remote control has suddenly stopped working. Tried the hard reset and tried new batteries - nothing is working. No light and no reaction at all. What should I do? Google need to send me a replacement, as i'm really not happy about th...

AuburnOne by Community Member
  • 1258 Views
  • 6 replies
  • 3 kudos

Resolved! Netflix 6 month promo - does it stack?

Hi, if I buy 3 chrome cast google TV bundle and get 3 redemption code for Netflix, can I put them all in before Mar 2022 and have 18 months of Netflix free? Since the redemption expires in Mar 2022.Thanks!

Afung by Community Member
  • 1388 Views
  • 4 replies
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Chromecast Version

Need to find Chromecast Firmware version, 2nd Generation-How to check your firmware versionTo check which firmware version you're on:Open the Google Home app .Tap your device Settings Device information.Under "Technical information," check for Cast f...

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Fyreman by Community Member
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  • 7 replies
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Resolved! Ethernet & Chromecast with Google TV

Hi all,I got a Vermont Ethernet Adapter, a Baseus 65W charger and a USB C to USB-C 100W cable to power my chromcast.The moment I connect my ethernet cable, the chromczst shows that it's connected to ethernet but restarts after 3 sec and I lose ethern...

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