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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11131 Views
  • 0 replies
  • 8 kudos

chromecast

Hi. Setup chromecast little round one .Saying to increase the volume .Volume is on high on tv and iphone still no sound

Jayson72 by Community Member
  • 378 Views
  • 3 replies
  • 0 kudos

Resolved! "Ethernet adapter for CCWGTV" with 1st generation Chromecast

Hi, Can I use "Ethernet Adapter for Chromecast with Google TV" with 1st generation Chromecast? 1. replace the 1st generation Chromecast power adapter with "Ethernet Adapter for CCWGTV"2. connect the 1st generation Chromcast usb cable to the ""Etherne...

RogerT by Community Member
  • 1394 Views
  • 6 replies
  • 0 kudos

Resolved! Can’t add chromecast device to google home

I have my chromecast gen 1 connected to the tv hdmi. It’s on the welcome screen with its code. No matter what I do google home will not recognize the device even with Bluetooth and Wi-Fi on when I go through the “add device” setup on my iPhone. I hav...

Steviez by Community Member
  • 8095 Views
  • 7 replies
  • 4 kudos

Green screen when casting from Chromebook to Chromecast

We are trying out Chromecast (gen 4 with google tv) at our school to enable casting from Chromebooks to Epson Projectors. When initiating the cast things work well but then after a few minutes, the screen will start getting green blocks eventually ta...

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bbshank by Community Member
  • 590 Views
  • 3 replies
  • 0 kudos

Chromecast reset daily

It seems that every day when we go to cast from our bedroom tv which has Chromecast plugged in we are not able to cast and need to unplug from wall outlet and plug back in. This usually works but not sure how to avoid this.

Jklemp by Community Member
  • 423 Views
  • 3 replies
  • 1 kudos

No sound on cast programs

Dear allI have a tried and failed to cast with sound. The picture is fine, but nothing is being broadcast on the sound side. I have restarted TV, rebooted Chromecast, unplugged and replugged the Chromecast. Now at a loss what to do.ThanksMarcus

Littlewig by Community Member
  • 485 Views
  • 4 replies
  • 0 kudos

Resolved! no surround sound

I have enabled surround sounds in the Settings by setting it to Auto.My AVR shows stereo input. Nerd stats show mp4a codec.I thought YTTV was 5.1 enabled?

ketanb13 by Community Member
  • 6934 Views
  • 18 replies
  • 1 kudos

Resolved! Connecting Chromecast to WiFi which require dog in at hotel.

I believe my chromecast is 1st gen. I don’t think that matters much though, because the issue is connecting to a WiFi that requires you to log in from a page. Like the one at my hotel with a guest accessible WiFi. I’d appreciate any help. I’ve succes...

Fastkat03 by Community Member
  • 1034 Views
  • 4 replies
  • 1 kudos
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