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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Chromecast (2nd gen) Not Discoverable, via Home app or it's own SSID

Hello,I'm trying to set up an older Chromecast, and it's being a real PITA. I'm on a new WiFi network, so I've tried a few things. I've unplugged the power, waited, and plugged it back in. I've tried different HDMI ports. I've tried unplugging and re...

bterrik by Community Member
  • 1 replies
  • 0 kudos

Don't reset your Chromecast Audio devices

Up until yesterday, all my Chromecast Audio devices were working normally. I installed a new wireless access point in my home yesterday with 5GHz capabilities (old Ubiquiti unit was only 2.4GHz) and for a fresh start I decided to factory reset all my...


Why no place indication on TV screen pictures ?

Hi everybody, when my TV pauses, I can watch changing wonderful pictures which are supposed to come from . The name of the photographer is written but I never know where the pic has been taken... Is there a reason for that or does chro...

Yvon63 by Community Member
  • 7 replies
  • 0 kudos

Disconnects, needs casting button twice

The casting button often needs pressing twice as it quickly disconnects or you only hear audio casting to twitch/youtube. I think it's a new bug introduced I've rebooted, factory reset and reset router and it's still the same.

Lm1 by Community Member
  • 7 replies
  • 0 kudos

Wifi with Chromecast

This is my second attempt to get an answer to my problem. I have followed all instructions and cannot access a way to change the wifi on my Chromecast. I don’t know what it is. Instructions say you can change but nothing comes up to let me change. My...

searsbat by Community Member
  • 4 replies
  • 0 kudos

Resolved! Access from Google TV (Chromecast) to DLNA Server via Wifi

Is there a way to access pictures and videos stored on a DLNA Server (Router) in my Wifi directly from Chromecast rather than accessing the pictures on the server via smartphone and streaming them from the smartphone on Chromecast?

jwu by Community Member
  • 4 replies
  • 0 kudos

Resolved! I couldn't get past this screen

I was setting up a new Chromecast and I'm stuck on a screen with the remote for what seems to be more than 20 mins. Is there a way I can fix this?

kent6755 by Community Member
  • 3 replies
  • 0 kudos

YouTube playlist not playing when casting

Hi thereLast night I made a YouTube playlist of videos and songs, I hit play on the playlist and coming up next was a music video by the same artist that was playing, but not on my playlist. So YouTube is completely disregarding that it is playing th...

Sk2021 by Community Member
  • 4 replies
  • 0 kudos

Resolved! Adding apps for kids not possible

Hi,I bought my Chromecast with Google TV last week and tried to add a kid's profile.Unfortunately I am not able to add any apps to that profile - making it useless for the moment.When trying to add apps, I can only see a rotating circle indicating th...

Christoph by Community Member
  • 5 replies
  • 1 kudos
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