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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10380 Views
  • 0 replies
  • 8 kudos

Resolved! Unable to connect to Disney+

GoogleTV unable to connect to Disney+ even after factory resetDisney+ App version: 2.2.0-rc5Chromecast Android TV version: 10Kernel version: 4.9.180

Resolved! USB hub that works with the official chromecast ethernet adapter

I was wanting to add storage for the Chromecast with Google Tv. I bought a hub that just had a regular size usb port and a usb c port. When I hooked it up I seen it only using the usb c fur charging and didn't work with the ethernet. Wondering if any...

Justin83 by Community Member
  • 3069 Views
  • 7 replies
  • 0 kudos

Resolved! google tv

How is the Remote opened to install the Batteries? without damaging the device?On Screen : I am not getting further than [ 1,2,3,]

vonPyyP by Community Member
  • 685 Views
  • 5 replies
  • 1 kudos

1080p 60fps YouTube content stutters on Gen 1 Chromecast

This issue has existed for years, whenever connected to a 1080p panel and playing a video with 1080p 60fps support the gen 1 Chromecast will frequently lost Audio while video keeps playing, audio starts again and video pauses while audio catches up. ...

Ridion by Community Member
  • 6989 Views
  • 14 replies
  • 6 kudos

Resolved! SD card as system memory

I can't decide which streaming device to get! Both have features that I like.I can get 2 Google TV dongles for the price of one Ultra.Roku doesn't allow sideloading or adding additional memory. Google TV allows both.Google TV has "recommendations" on...

MacNerd by Community Member
  • 1930 Views
  • 9 replies
  • 0 kudos

Resolved! My GVA tv is not listed on google chromecast

Hi,When setting up my google chromecast on my GVA tv, GVA is not listed. I read elsewhere that possibly it was rebranded as hisense so tried it however got to the next step where it tells you you should hear music however did not hear anything.I don’...

Jb2456 by Community Member
  • 6867 Views
  • 7 replies
  • 0 kudos

Disney+ - Unable to Connect (Chromecast with GoogleTV)

HiI have a Chromecast with GoogleTV and it was working fine with Disney+.Now Disney+ started to show an error without text and after erasing the cache it shows the Unable to connect.I also did a factory reset on this "Chromecast with GoogleTV " and I...

Disney+Error001.jpg Disney+Error002.jpg
Martini by Community Member
  • 947 Views
  • 6 replies
  • 0 kudos

Resolved! google tv 6 months netflix bundle

Hi, looking to purchase google tv with 6 months netflix bundle. is it possible to pause or cancel my account after redeeming so I can skip every other month and re-subscribe to stretch out the subscription over 12 months instead of 6. In addition can...

EESthx13 by Community Member
  • 807 Views
  • 5 replies
  • 0 kudos

Resolved! USing Ethernet cable with Chromecast with Google TV

I connect to the CCWGTV a HUB (VEMONT Hub USB C, 5 en 1 ) and it powers upI connect an Ethernet cable and it does not work. The same cable it was connected to a Windows laptop that was connecting just fine.Do I need any extra configuration?

jj001 by Community Member
  • 3279 Views
  • 9 replies
  • 1 kudos
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